26-27 June 2019
Olympia London
THE PLANNER JOURNEY - THE 7 STAGES OF EVENT PLANNING
The 7 stages of event planning will focus on: Sharpening Your Event Skills, Creating & Communicating the Vision, Textbook Planning, Making Your Events Memorable, Getting People There, The Bigger Picture and The Pat on the Back.
Covering every aspect of planning an event, the programme will ensure no matter what level you’re at or what your job role is, there will be something that inspires you. Find out more about The Planner Journey.
To view each stage of The Planner Journey click on 'show filters'.
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13:30 - 14:25
Opening Keynote - The major economic and financial issues for the world and UK - and what they mean
Olympia Conference Centre
Opening Keynote - The major economic and financial issues for the world and UK - and what they mean
25 June at 13:30 - 14:25
Session speaker(s)
Gerard Lyons
British Economist, Writer and Public Speaker
Gerard Lyons
British Economist, Writer and Public Speaker
Economist and author, Gerard Lyons is an expert in financial markets and the global economy. Formerly Boris Johnson's chief economic advisor and the former Chief economist at Standard Chartered Bank, Gerard is a specialist in all financial domains. Accumulating 25 years in the city, Gerard is knowledgeable in all areas of international banking. An erudite economic strategist and consummate keynote speaker
14:30 - 15:30
Attract, Retain and Develop Talent (Agency)
Olympia Conference Centre
Attract, Retain and Develop Talent (Agency)
25 June at 14:30 - 15:30
Session speaker(s)
Sarah Wright
Chair
Event Industry Board Skills
Sarah Wright
Chair
Event Industry Board Skills
Having worked across the financial, pharmaceutical, telecoms, professional service and FMCG sectors in a corporate and agency capacity for 20 years, WRIGHT focuses on providing strategic input to drive operational and service excellence within the field of events and communications. Sarah has provided consultancy on business development, operational design, coaching and training, procurement and event design for a range of clients, most latterly the Department of International Trade, Roche Pharmaceuticals and SABMiller. Sarah is passionate about talent development across the industry and set up the Event Management Apprenticeship Programme in 2012. She is the Chair of the Events Industry Board Skills, Talent and HR Working Party and is the Director for Employer Engagement on the Event Management Apprenticeship Programme Board.
14:30 - 15:30
Empowering Leaders through Meetings 4.0 (Association)
Olympia Conference Centre
Empowering Leaders through Meetings 4.0 (Association)
25 June at 14:30 - 15:30
Session speaker(s)
Christoph Raudonnat
Director of Associations
International Conference Services, Ltd.
Christoph Raudonnat
Director of Associations
International Conference Services, Ltd.
Chris is a management consultant and professional coach specialising in business development, reputation management and communications. He joined ICS Ltd. after many successful years as consultant to The World Bank, Executive Director of AIJA, the International Association of Young Lawyers, and Executive Director of the European Society of Association Executives. He has strong ties with civil society organisations and the international association sector, in particular, the professional (legal and medical) sectors.Chris is a frequent speaker at industry events and has studied Law and Economics with a Masters degree in Social and Organisational Psychology as well as an MBA from Henley Business School.
14:30 - 15:30
GDPR - Implications of Brexit (Corporate)
Olympia Conference Centre
GDPR - Implications of Brexit (Corporate)
25 June at 14:30 - 15:30
Session speaker(s)
Arvi Virdee
Business and GDPR Consultant for Meetings and Events
Smartec
Arvi Virdee
Business and GDPR Consultant for Meetings and Events
Smartec
Arvi has specialised in meetings, events and travel technology since 2006 when he joined a meetings agency in London. Since then, he has gone on to implement event automation solutions for TMCs, events agencies and corporations including global strategic meetings management programs and event spend management systems.Arvi is a qualified GDPR practitioner and a strong advocate of data privacy within the events industry, which processes large volumes of personal data. With Brexit looming and uncertainty rife, Arvi will highlight the areas event businesses need to consider to prepare for Brexit in the short and medium terms, focussing on the processing and transfer of personal data.
16:00 - 17:00
Breaking the Compliance Code (Association)
Olympia Conference Centre
Breaking the Compliance Code (Association)
25 June at 16:00 - 17:00
Session speaker(s)
Andrew Moore
Client Partnership Director
Ashfield Meetings and Events
Andrew Moore
Client Partnership Director
Ashfield Meetings and Events
Andrew has worked within the events industry for over 19 years. Over this period of time he has worked across multiple sectors ranging from engineering, media & culture through to healthcare. His career started in logistical event management, progressed to account management before moving to operational finance and performance roles with a strong focus on strategic meetings management and healthcare compliance. Andrew’s knowledge and enthusiasm in these fields has seen him become a thought leader within the business and provide consultancy to our clients.Andrew’s most recent role as Client Partnership Director sees him working directly with a leading international pharmaceutical business. Andrew’s experience in strategic event management combined with his composite understanding of the regulatory environment acts as an enabler to creating change, challenge operational performance and add value for his client. He has successfully lead the implementation of new technologies, both from an enhanced reporting and delegate engagement perspective.
Caroline MacKenzie
Director
Global Association Partners
Caroline MacKenzie
Director
Global Association Partners
Caroline has worked in the medical and healthcare meetings sector for almost 30 years. She has developed an in depth understanding of healthcare events gained from 12 years spent within the medical communication industry, managing meetings and congress participation for several top 5 global pharmaceutical companies, and 17 years as a PCO and Association consultant, providing meetings management and compliance guidance to; national and international medical associations, venues and CVBs.
She has a keen interest in the medical meetings sector and the impact that Healthcare Compliance is having, and will continue to have, as part of the evolution of medical congresses and meetings.Caroline is Founder / Director of consulting company Global Association Partners and is Operations Director for Open Audience, audience engagement experts who also provide full service event delivery to corporate healthcare and medical association sectors.
Mark Handforth
Director
Healthcare Venues
Mark Handforth
Director
Healthcare Venues
A recognized expert in meetings and events with over 20 years strategic and tactical experience.A career starting in the hotel sector took Mark via a number of operational roles to a position as a Director of World Events a Global Event Management company where he delivered bottom line growth and service differentiation for over 15 years. As Head of Global Events for F. Hoffmann La Roche Mark was the principal architect to the successful consolidation of above market activities, considered by many to be an industry benchmark integrating over 35 markets into a centralized solution. More recently he enjoyed a role as subject matter expert at Grass Roots, where he worked with international offices to create an aligned multi market offer.
Prior to creating Healthcare Venues Mark was Managing Director of 3Sixty Event Consulting, a specialist meetings and events consultancy specialising in the development of regional and national meetings strategies for corporate clients.
16:00 - 17:00
What the Future Holds for Business Events - discussion with the UK Government (Corporate)
Olympia Conference Centre
What the Future Holds for Business Events - discussion with the UK Government (Corporate)
25 June at 16:00 - 17:00
Session speaker(s)
 (2)(1).png "Giles Smith")
Giles Smith
Deputy Director for Heritage, Tourism and Cultural Diplomacy
Department of Digital, Culture, Media & Sport (DCMS)
Giles Smith
Deputy Director for Heritage, Tourism and Cultural Diplomacy
Department of Digital, Culture, Media & Sport (DCMS)
Giles grew up in Hastings with the town – so reliant on the tourism trade – and part-time jobs at Hastings Castle and the Smuggler’s Caves giving him an early insight into the tourism sector. On graduating from University, Giles had a brief spell in the City before joining the Department of Trade and Industry. Whilst in that department and its various guises, Giles worked as a Private Secretary and on a range of policy areas, including European employment law, energy and planning policy. Most recently he has been leading work aimed at supporting the growth, innovation and skills of the UK’s Cyber Security sector. Giles was appointed Head of Tourism, Heritage and Cultural Diplomacy in November 2016.png "Kerrin MacPhie")
Kerrin MacPhie
Head of Business Events
VisitBritain/VisitEngland
Kerrin MacPhie
Head of Business Events
VisitBritain/VisitEngland
Kerrin, a leading industry figure, has a wealth of senior level international business tourism experience within the convention bureau, association, hotel and convention centre sectors.In her role at VisitBritain/VisitEngland, Kerrin is building the sector and help secure major international business events across the UK, developing the national strategy to win more international events, reinforcing partnerships across Government and industry, and continuing to build Britain’s international brand for business events.
Prior to this, Kerrin was Director of Conference and Exhibition Sales for 11 years with ACC Liverpool where she played a key role in driving business growth for the venue and the Liverpool City Region, in addition to developing the successful Ambassador Programme, ‘Club Liverpool’.
Kerrin is former chair of the UK and Ireland Chapter of ICCA and has sat on numerous industry boards and groups, including BVEP, ABPCO and The Meetings Show Advisory board.
Nigel Farminer
Head of Border Security, Visa and Identity Policy
Home Office
Nigel Farminer
Head of Border Security, Visa and Identity Policy
Home Office
Nigel joined the Home Office as an Immigration Officer following a Short Service Commission in the British Army. After a number of years working on the entry control at Dover he moved into enforcement and worked in this area for approx 15 years. This period included responsibility for establishing the first immigration arrest teams and overseeing their national expansion. A move into the policy arena followed, initially with responsibility for illegal working policy and then migration policy. He is currently Head of Border Security, Visa and Identity Policy, a role he has held for the past four years.
16:00 - 17:00
Disruption Creates Innovation (Agency)
Olympia Conference Centre
Disruption Creates Innovation (Agency)
25 June at 16:00 - 17:00
Session speaker(s)
James Graham
CEO
Stagestruck
James Graham
CEO
Stagestruck
James joined Stagestruck in 2016. Before joining, James has consulted for a number of clients in the UK and USA. He was Group Head of Brand at Tesco and has over 23 years of experience working in advertising, brand, design, experiential and digital agencies, helping clients such as Apple, Zurich, Cadbury, Volvo, Sony, Heineken, The Macallan, Tesco, Converse, The Royal Bank of Scotland, Foot Locker and Visa address their brand and communications challenges.
09:50 - 10:50
Opening Keynote - SAS: Leadership Secrets
The Pillar Room
Opening Keynote - SAS: Leadership Secrets
26 June at 09:50 - 10:50
Session speaker(s)
Colin Maclachlan
Colin Maclachlan
Colin Maclachlan, star of Channel Four's captivating reality TV drama SAS: Who Dares Wins and Channel 5’s ‘Secrets of the SAS’ is an operator with over 25 years of security and risk related experience. Having had both an exciting and varied career, Colin is an excellent speaker on a wide variety of topics including Resilience, Teamwork, Leadership, Risk, Motivation, Conflict Resolution, Change Management, Negotiation and Performance
09:50 - 10:50
Recipes for Success
The Skills Clinic
Recipes for Success
26 June at 09:50 - 10:50
Session speaker(s)
Rieke Zantinge
Founder
Inspirators Factory
Rieke Zantinge
Founder
Inspirators Factory
Rieke Zantinge (1980) is a creative event strategist and founder of a full-service event company. Rieke and her team are responsible for inspiring corporate events, strategic management meetings and incentive travels all over the world. These are experiences and gatherings with a strong artful influence. After getting her Master degree in Educational Sciences at the University of Groningen in 2008, Rieke worked in Education for 10 years. As a behavioral scientist and teacher she focused mainly on finding out how people actually learn. Partly on the basis of that specialism, she started her own company where she developed a unique concept to inspire organizations and their employees in an impactful way, in order to motivate and connect: Inspirators Factory. Inspirators Factory stands for creative events and programs. With inspiring speakers like influencers and artists. The events created by IF are ideal for the "digital natives" generation; millennials, generation Y and Z where personal leadership and talent development is key. At inspirators Factory, all elements are designed to fit the theme of the event. From location to speakers. And from food to creative artwork, before and during the event. This way we create unique experiences that have a lasting impact.
09:50 - 10:50
Sustainability on trial- Who will you side with?
Olympia Grand Room
Sustainability on trial- Who will you side with?
26 June at 09:50 - 10:50
Session speaker(s)
Guy Bigwood
Managing Director
Global Destination Sustainability Index
Guy Bigwood
Managing Director
Global Destination Sustainability Index
For the last 15 years, Guy has been delivering award-winning consulting services focused on helping cities, governments, corporations and associations step up, scale up and speed up their sustainability programmes and operational practices. Guy leads sustainability at the Smart City Council, and is the Managing Director of the Global Destinations Sustainability Index; a multi-stakeholder partnership to accelerate the development and performance of sustainable business tourism destinations. Guy was previously the President of the Green Meeting Industry Council, and was the Sustainability Director of MCI, the world’s largest association management, communications and events agency.
09:50 - 10:50
So many technology trends, so little time!
The Meetings Design Lab
So many technology trends, so little time!
26 June at 09:50 - 10:50
Session speaker(s)
Brecht Fourneau
Senior Director of EMEA Marketing
Aventri
Brecht Fourneau
Senior Director of EMEA Marketing
Aventri
Brecht Fourneau is a solutions-oriented, tech-savvy individual driven by his passion for creating products and strategies that deliver. Currently, he’s responsible for defining and rolling out Aventri's EMEA and APAC Marketing strategy, constantly looking for new ways to drive pipeline through both in-person and digital marketing efforts. He joined Aventri in 2015 through the acquisition of TapCrowd, a mobile event tech startup he co-founded in 2009. When he’s not at work, you can find him spending time with his family, behind the piano or in the kitchen.
Danny Stevens
CEO
EventDrive
Danny Stevens
CEO
EventDrive
Danny Stevens is a pioneer of the Belgian Event industry, as a founder and CEO of the leading event agency Event Masters since 1991 he managed over 3000 events and understands the needs of meeting and event planners as no other. In a spinoff company he created an in house developed event management platform EventDrive and focused on the added value of technology for the meeting industry. Fielddrive is his most recent challenge, a disruptive and global approach for onsite badging services and visitor tracking. He is a passionate traveller and photographer and always in for an adventurePaul Harris
Senior Solutions Consultant
Aventri
Taylor McLoughlin
Director of Marketing
DoubleDutch
Taylor McLoughlin
Director of Marketing
DoubleDutch
I believe you can't replace face-to-face and that software should be a tool to nudge the introverts out of their shells, to connect people on mutual interests and then get out of the way for real conversations to take place. Authentic conversations are the atomic unit of value upon which relationships blossom. And I've focused my energy on creating experiences that combine the digital and physical realms, with the goal of building trust upon which deep, meaningful conversations can take place.
Thorben Grosser
General Manager
Eventmobi
Thorben Grosser
General Manager
Eventmobi
09:50 - 10:10
How can Influencers Influence?
The Skills Clinic Campfire
How can Influencers Influence?
26 June at 09:50 - 10:10
Session speaker(s)
Milan Thakrar
Business Development Manager
Historic Royal Palaces
Milan Thakrar
Business Development Manager
Historic Royal Palaces
With over ten years' experience in the events industry and currently leading a social media committee to initiate platforms and build the brand presence for Historic Royal Palaces, Milan Thakrar's background is in the heritage venue sector and currently promotes the palaces to both UK and international markets.
09:50 - 10:10
Social Media Fundamentals Every #EventProf Needs to Learn
The Skills Clinic Campfire
Social Media Fundamentals Every #EventProf Needs to Learn
26 June at 09:50 - 10:10
Session speaker(s)
George Wong
Head of Growth
Pheedloop
George Wong
Head of Growth
Pheedloop
George is a classically trained marketer, an event enthusiast, and the Head of Growth of Toronto-based event technology company, PheedLoop. He loves events and feels so fortunate to be working with some of Canada’s leading organizers. Prior to PheedLoop, George worked in traditional CPG brand management as a marketing manager leading iconic household brands such as Mountain Dew and Tropicana. He also helped lead Google’s largest SMB marketing program in Canada. Now he is on a mission to help drive the future of events forward. George is recognized by the Globe and Mail as one of Canada’s Top Young Marketers. In his spare time, he is involved with Toronto’s tech community and organizes monthly community tours in downtown Chinatown.
10:30 - 10:50
Location! Location!
The Skills Clinic Campfire
Location! Location!
26 June at 10:30 - 10:50
Session speaker(s)
Elizabeth Poland-Smith
Business Development Manager
RIBA
Elizabeth Poland-Smith
Business Development Manager
RIBA
10:30 - 10:50
Bland to Beautiful - a sustainable transformation
The Skills Clinic Campfire
11:10 - 11:30
Four-ward thinking: the four step approach to creating valued events
The Skills Clinic Campfire
11:10 - 11:30
Internationalise your event - provide simultaneous interpreting. Any time. Anywhere
The Skills Clinic Campfire
Internationalise your event - provide simultaneous interpreting. Any time. Anywhere
26 June at 11:10 - 11:30
Session speaker(s)
Kim Ludvigsen
CEO and Founder
Interprefy
Kim Ludvigsen
CEO and Founder
Interprefy
Kim Ludvigsen was born 1958 and grew up in Denmark. He lives in Zürich and graduated in Civil Engineering from the ETH in 1981 and has an MBA from INSEAD 1986. He worked for Accenture, Apax Partners and Ernst & Young and later co-founded several start-ups.In 2014 he met with Peter Frei, a former colleagues form the Swiss Post, with whom he conceived the Interprefy business idea.
11:10 - 12:10
Technology Tour
The Skills Clinic Campfire
11:10 - 12:10
AV - The power to make or break your event
The Skills Clinic
AV - The power to make or break your event
26 June at 11:10 - 12:10
Session speaker(s)
Phil McMichael
Business Development Director
Blitz
Phil McMichael
Business Development Director
Blitz
Phil McMichael is business development director at Blitz, a GES company. Phil’s previous role was at 9 Yards Creative, a digital production agency specialising in interactive activations & audio visual installations for live events, conferences and exhibitions, where he led the commercial team who were instrumental in supporting clients and producing events for companies such as Takeda, Silverstone Race Circuits, Vodafone & LG ElectronicsWith over 20 years’ experience in the event Services, retail & leisure sectors, Phil’s passion is delivering great results for his customers. He is passionate about the event industry and in creating unique experiences for his clients.
11:10 - 12:10
A Mentally Healthy Workforce
The Pillar Room
A Mentally Healthy Workforce
26 June at 11:10 - 12:10
Session speaker(s)
Kate Gaskin
Director
Right Angle Corporate Events
Kate Gaskin
Director
Right Angle Corporate Events
Kate Gaskin is one of the Directors with Right Angle Corporate Events - An award winning events agency specialising in Teambuilding (with a niche of Crime but with a breadth of other activities), Team Development, Meetings and Events.Following a 25 year career in the Metropolitan Police which included, in addition to regular policing and management roles, management training, curriculum design and development, evaluation and extensive planning of large public order events (once you have been involved with events like Notting Hill Carnival most other things don't seem daunting).
In conjunction with their team development events, they offer mental health wellbeing workshops and have recently conducted an audit of the mental health of the events industry. Kate has a passion for staff welfare
11:10 - 12:10
What does Engagement really mean?
Olympia Grand Room
What does Engagement really mean?
26 June at 11:10 - 12:10
Session speaker(s)
Dr James Morgan
Founder
Event Tech Lab
Dr James Morgan
Founder
Event Tech Lab
James Morgan has been marketing and producing events since 1989. He is a Senior Lecturer in Events at the University of Westminster, London and the Founder of Event Tech Lab, a partnership community for event technology start-ups, developers, event professionals and investors. He is also Founder of event crowd sourcing platform SharedXP. As a respected speaker, writer and industry commentator, James has judged industry awards internationally and is passionate about educating the event professionals of the future. He takes an avid interest in promoting quality standards and professionalism in the events industry. He has been named as one of Eventbrite’s Top 100 Event Professionals in 2017. He was also voted one of 20 Industry Changemakers by the US publication Meetings Net magazine in 2017. James has also served in various positions in ILEA. He has served as VP of Education and VP at Large for Sustainability and Special Projects for the UK Chapter. He also served as ILEA Affiliate Chair for EMEA from 2014-2016. He was awarded the J Robert Graves Pioneer Awards for 2014-2015.
11:10 - 12:10
Move those chairs
The Meetings Design Lab
Move those chairs
26 June at 11:10 - 12:10
Session speaker(s)
Maarten Vanneste
CEO
Meeting Design Institute
Maarten Vanneste
CEO
Meeting Design Institute
Maarten Vanneste has been active in the industry since 1982. His background is Meeting Design, Production, AV and Technology. As the author of ‘Meeting Architecture, a manifesto’ (2008) he was the founder of a movement developing education for the disciplines around meeting design.In 2011, in Orlando, Florida, he was the recipient of the MPI Rise Award for Industry Leadership. He is a CMM and a CMA.
As founding member of the Meeting Design Institute in 2006 he has always been on the frontline of innovation in Meeting
11:50 - 12:10
Develop a good marketing strategy
The Skills Clinic Campfire
Develop a good marketing strategy
26 June at 11:50 - 12:10
Session speaker(s)
Maxence Cupper
CEO
idweaver
Maxence Cupper
CEO
idweaver
Maxence is what you would call a “digital guru”. He has extensive experience and renown expertise in the fields of website creation, online marketing, disruptive business modelling and digital transformation. He has gained his expertise from over 20 years of experience in the field of digital communication. Over the years, he has created and/or developed several renown corporate communications agencies, the most recent one being idweaver, of which he held the role of CEO for the last 7 years. For Maxence, corporate communications isn’t just about communication or online presence. It’s about conveying the right messages in the right ways and creating a complete and balanced digital communications’ ecosystem around each client’s company or organization. It’s this global thinking that truly created the most value for his clients. Today, Maxence is regularly invited as a guest speaker to digital conventions and meetings to share his expertise in the field.
12:10 - 12:30
Vanilla is not an option.
The Skills Clinic Campfire
Vanilla is not an option.
26 June at 12:10 - 12:30
Session speaker(s)
Mia Butler
Director
Pistachio View
Mia Butler
Director
Pistachio View
Mia Butler firmly believes ‘vanilla’ is not an option.Creator of Pistachio View and Director of Like a Boss Consulting, Mia is an entrepreneur, business consultant, thought leader, facilitator and passionate EventProf. Recognised for her commitment to sales, with 25 years’ experience on the sales frontline, Mia knows exactly how to create a winning edge.
Driven, and now encouraging sales professionals to ‘show up’ and do more, Mia is creating change with Pistachio View making personalised video a part of everyday sales.
Consultant to the hospitality industry, Mia is often called upon to help facilitate learning and panel discussions and can be regularly found supporting key industry events.
12:30 - 13:30
Secret Sauce of Designing (Award Winning) Experiences for Impact
The Skills Clinic
Secret Sauce of Designing (Award Winning) Experiences for Impact
26 June at 12:30 - 13:30
Session speaker(s)
Martijn Timmermans
Storytelling Experience Designer
Martijn Timmermans
Storytelling Experience Designer
Martijn’s career started in customer experience marketing at Disney, Marriott and Singapore Airlines, He wrote business plans and strategic value propositions for start-ups and served as Director/CFO at Toneelgroep Amsterdam working with award winning stage director, Ivo van Hove.As an event advisor, producer and designer he worked for clients such as: Amsterdam RAI, ASN Bank, Amsterdam City, Booking, Bridgelux Intel, MCI,, Rijkswaterstaat, Wind River, Seasun Games and ZAAM
To bridge the gap between strategy and execution of experiences with impact, he developed a number of successful concepts and tools, such as The Red Line Project and Event StoryBoard Canvas. With Event Storyboard they trained over 1300 event professionals and partnered with Alzheimer Lab, VUmc, DDB, McKinsey and KPMG. On his mission to unleash creativity faster, he joined innovators collective, PlaybookToolkit. In 2019 he created the Storyboarding Toolkit, a DIY way into the world of storyboarding to empower (event) innovators save time, money and improve results.
Martijn is a member of the Meeting Design Institute, a collaborator at Meet4Impact Global. and partner/consultant at Token.Agency, a boutique blockchain consultancy firm.
Martijn has a keen interest in intrinsic motivation, personal growth, and organizational culture. In his approach Martijn embeds a mixture of theories: besides design thinking techniques, he is inspired by Storytelling/Expressive writing, (Prof. James Pennebaker), Theory U (Dr. O. Scharmer), Self Determination Theory (Deci, E.L., & Ryan), Appreciative Inquiry (D. Cooperrider), Placemaking and MIT Lifelong Kindergarten (Prof. Mitchel Resnick).
12:30 - 13:30
How to find the right Venue- This Session is in partnership with HBAA
Olympia Grand Room
How to find the right Venue- This Session is in partnership with HBAA
26 June at 12:30 - 13:30
Session speaker(s)
Alison Makosz
Head of Sales London
Conference Care Ltd
Alison Makosz
Head of Sales London
Conference Care Ltd
Having worked closely with the team at Conference Care through various roles in hotels and venues, it was only a matter of time before I became one of them!My background has included working for both independent venues, larger venue chains, hotel chain as well as Serviced Apartments. But my heart has always been with meetings and events. My role here is to be all things London with our extensive London client base. This includes developing our existing clients, whilst driving new business as well.
I love that no day is the same. Client requirements are so varied which makes the role exciting. One day it is a hotel, the next day it might a warehouse! The most rewarding part of this job is surprising my clients with a solution that they have not heard of.
Outside of work, I like to stay fit. This is mainly because I also enjoy eating. I also love travelling and seeing new places and I have a very long bucket list.
Angie Mason
Chairman
Absolute Corporate Events and HBAA Chair 2019
Angie Mason
Chairman
Absolute Corporate Events and HBAA Chair 2019
Angie has a wealth of experience in event management, hotel booking and venue finding. In 1991, she opened her first venue finding agency and the business was later merged with one of the UK’s top 20 full service agencies. She has served as an executive committee member of the HBAA, becoming Chairman in 2003. She has also served on the UK board for the Meeting Professionals International (MPI)
Graham Upton
Commercial Director
Inspirational Venues & Events
Graham Upton
Commercial Director
Inspirational Venues & Events
Juliet Price
Consultant Executive Director
HBBA
Juliet Price
Consultant Executive Director
HBBA
Liz Christey
Managing Director
CCD Global Events Ltd
Liz Christey
Managing Director
CCD Global Events Ltd
Liz Co-Founded CCD in 1994, having gained experience at various previous companies from The Savoy hotel to Walt Disney World Florida. Whilst her primary focus is on ensuring the continued success and development of the company, she is still very much involved with the day to day operation of the business and client relationships.Away from work, Liz is on her bike cycling crazy distances across Europe helping to raise money for a charity close to her heart, her chosen reward at the finish line, smoked salmon a glass of prosecco!
Michael Begley
Managing Director
VenueDirectory.com
Michael Begley
Managing Director
VenueDirectory.com
Heading up the UK’s no.1 venue finding website is something that Michael takes in his stride and developing new opportunities and innovations is something he thrives on. Achieving this by working with the amazing team at venudirectory.com is what makes him get out of bed every morning. His passion comes through in everything he sets his mind to, working with the leading venue groups, meeting planners or technology partners and working together to move the MICE industry forward and break new ground.
12:30 - 13:30
The future is hybrid, are you ready?
The Meetings Design Lab
The future is hybrid, are you ready?
26 June at 12:30 - 13:30
Session speaker(s)
Miguel Neves
Founder and CEO
Social Media Chefs
Miguel Neves
Founder and CEO
Social Media Chefs
Miguel is a passionate social media advocate and experienced events professional who consults, trains and speaks on digital marketing and event technology. Miguel has focused on online engagement for the events industry since 2009 and from 2011 to 2017 he managed the IMEX Group’s social media strategy and implementation. In 2017 he created his own micro-agency dedicated to helping other organisations be social on social media. Miguel sits on the International Board of Directors of the Meeting Professionals International, he is a member of the Events Industry Council’s Industry Insights Committee and holds a master’s degree in Conference and Events Management from the University of Westminster.
12:30 - 13:30
Stakeholders - how to get them on your side
The Pillar Room
Stakeholders - how to get them on your side
26 June at 12:30 - 13:30
Session speaker(s)
Alison Williams
Head of Events
L'Oreal
Alison Williams
Head of Events
L'Oreal
With over 20 years’ experience Alison is Head of Events for L’Oréal Professional Products UK and Ireland where she leads the events offering across 10 brands within the UK and Ireland. She acts as a consultant to the rest of the brands within the L’Oréal portfolio and for larger international events run by L’Oréal across the world. She is responsible for delivering live experiences that include country-wide roadshows, large-scale exhibitions, large scale award ceremonies, fashion shows, parties, conferences, seminars, photo shoots, consumer-facing experiential events, incentives, sponsorship activities & corporate hospitality which take place both in the UK and across the globe.Alison is responsible for overseeing the delivery of all advertising, media, marketing, design, digital and social media and talent management to support all activities in addition to all logistics, production, venue and catering involved in the management of all these events. Alison has been a judge on panels at numerous recognized national event management awards and in 2017 saw her listed in the Event Magazine 100 Club 2017 listing the 100 most influential people within the UK events industry – 2nd out of the 100.
Cat Rainey
Head of Internal Events
Travel Counsellors
Christine Martin
Executive Director - Marketing and Customer Experience
GES
Christine Martin
Executive Director - Marketing and Customer Experience
GES
Christine has over 25 years’ experience in B2B magazine publishing. Her career spans senior sales, marketing, publishing and MD roles. She was MD of Dennis Publishing’s IT portfolio (1997 to 2002) and VNU/Nielsen’s Literary Group (2003 – 2005), leading large multi-disciplinary teams across both print and online platforms and securing robust revenue and margin growth. She has also co-founded two specialist publishing/C–suite networking businesses, successfully exiting both by trade sale to William Reed (2002) and Mondiale Publishing (2014) respectively. She is passionate about building brands and communities to deliver commercial success. She is a previous winner of the prestigious PPA Publisher of the Year Award.Christine joined GES as marketing director in 2015 and leads both the marketing team across EMEA and the exhibitor sales and service teams in UK.
Emma Little
CEO and Founder
ExecSpace
Emma Little
CEO and Founder
ExecSpace
Founded in 2008 by Emma Little, who had no previous knowledge of the industry, no industry contacts or existing clients, ExecSpace is a business focussed on what the client needs and wants, rather than because it’s the way it’s always been done. Now one of the UK’s leading venue finding agencies, placing approximately £8million of conference and event business across the UK and internationally, ExecSpace works primarily with large corporates and government organisations. Their current clients include Standard Life Aberdeen, Grant Thornton, Aegon, Nucleus Financial, Aggreko, Mazars, Scottish Government, Scottish Enterprise and the SQA. They offer a free venue finding service for clients looking to gain the most value and return on investment from their meetings and events budgets. For more information visit – www.execspace.co.uk
Robert Dunsmore
Chair
Freelance Creative Director
Robert Dunsmore
Chair
Freelance Creative Director
Sharon Madden
Head of Events
Aecom
Sharon Madden
Head of Events
Aecom
12:30 - 12:50
Building the perfect programme
The Skills Clinic Campfire
Building the perfect programme
26 June at 12:30 - 12:50
Session speaker(s)
John Martinez
CEO and Founder
Shocklogic
John Martinez
CEO and Founder
Shocklogic
John has over 30 years experience in the events industry as a PCO and technology specialist. He spent the first 14 years of his career as a PCO, before founding Shocklogic in 1997, where he now leads an international team to deliver event management technology. Thanks to his experience as a PCO, he understands from inside-out the opportunities and challenges that any membership-based organisation may face. As well as being an ICCA member for 26 years, he has also been on the ICCA board of directors, and a technology faculty member for the IAPCO seminars for 10 years. John has a PHD in Quantum Physics from MIT and has previously been named as one of the "Top 100 Movers & Shakers in Events" by Eventbrite.
12:50 - 13:10
BYOD - Remote interpretation
The Skills Clinic Campfire
BYOD - Remote interpretation
26 June at 12:50 - 13:10
Session speaker(s)
Simona Andrijauskaitė
Co-Founder
Interactio
Simona Andrijauskaitė
Co-Founder
Interactio
Simona Andrijauskaite is a Co-Founder of www.interactio.io – live audio streaming system that replaces simultaneous translation equipment in live events. Interactio is the winner of World Summit Award for mobile innovations, initiated by the United Nations. Interactio was also selected among top 10 technology at IBTM world by Reed Exhibitions and supports over 250 events per month. Simona is a frequent speaker in the event industry's events on the topics of innovation, event tech trends and remote interpretation.
13:10 - 13:30
Using augmented reality for team building
The Skills Clinic Campfire
Using augmented reality for team building
26 June at 13:10 - 13:30
Session speaker(s)
Albert Roca
CEO
MooveTeam
Albert Roca
CEO
MooveTeam
Albert have been a leader in information technology sales and sales management with a focus on the mission critical environments and international marketplace. As a co-founder and CEO at MooveTeam, he manages all aspects of sales and marketing of MooveTeam international sales and expansion. Under his leadership, MooveTeam international business has consistently earned recognition and awards for performance and profitability achievements.Additionally, he manages Sales Consulting and Business Development, and lead other companies strategies and customer satisfaction programs. His responsibilities include ensuring MooveTeam products meet the needs of the market by working closely with customer advisory boards and the company’s Development organization.
He is good on PR and in find the right solutions for the problems that arise on negotiations and international deals. And loves high tech products and finding the way to implement them into his daily business.
13:30 - 13:50
How to save on simple meetings
The Skills Clinic Campfire
How to save on simple meetings
26 June at 13:30 - 13:50
Session speaker(s)
Ciaran Delaney
CEO
Meetingsbooker
Ciaran Delaney
CEO
Meetingsbooker
Ciaran is the Founder of Meetingsbooker.com, a global marketplace reinventing how to discover and book venues around the world. Ciaran is a strategic meetings management expert with experience in destination, hotel and meetings technology.
13:50 - 14:10
Event tech - working on a budget
The Skills Clinic Campfire
Event tech - working on a budget
26 June at 13:50 - 14:10
Session speaker(s)
Thorben Grosser
General Manager Europe
EventMobi
Thorben Grosser
General Manager Europe
EventMobi
Thorben is a seasoned event planner and marketer with more than a decade of experience. He joined EventMobi in 2012 and heads up the company’s European office. As General Manager, Thorben built a multi-disciplinary team of passionate marketers, sales and support staff and grew EventMobi into one of Europe’s leading event technology brands.
13:50 - 14:50
Three Legal Hot Buttons for Meetings Professionals
The Skills Clinic
Three Legal Hot Buttons for Meetings Professionals
26 June at 13:50 - 14:50
Session speaker(s)
Jenny Crewe
Director Healthcare Accounts
American Express Meetings & Events
Jenny Crewe
Director Healthcare Accounts
American Express Meetings & Events
Jenny is a respected travel and meetings industry professional with an extensive background in business travel, travel for meetings and strategic meetings management. She has in depth experience of the unique challenges in the Healthcare industry relating to reporting and compliance restrictions and has supported numerous customers in this sector over many years.Her key area of expertise is Account Management covering implementation, client management and communication.
13:50 - 14:50
Events & eSports: An Industry Opportunity
The Meetings Design Lab
Events & eSports: An Industry Opportunity
26 June at 13:50 - 14:50
Session speaker(s)
Alistair Turner
Managing Director
EIGHT PR & Marketing
Alistair Turner
Managing Director
EIGHT PR & Marketing
Debbie Neilson
Business Development Manager
Twickenham
Debbie Neilson
Business Development Manager
Twickenham
13:50 - 14:50
LEGO® SERIOUS PLAY® Method
Olympia Grand Room
LEGO® SERIOUS PLAY® Method
26 June at 13:50 - 14:50
Session speaker(s)
Lukas Zenk
Professor for Innovation and Network Research
Department of Knowledge and Communication Management at Danube University Krems, Austria
Lukas Zenk
Professor for Innovation and Network Research
Department of Knowledge and Communication Management at Danube University Krems, Austria
Ass.-Prof. Dr. Lukas Zenk works as Professor for Innovation and Network Research and is the head of the research lab "Collaborative Creativity and Innovation" at the Department of Knowledge and Communication Management at Danube University Krems, Austria. In applied research projects, he investigates how people network in organizations and during events and how creativity and innovation emerge, e.g. using LEGO® Serious Play®. He also uses this experience to consult international companies to collaboratively solve complex problems and to gain insights how to improvise professionally in dynamic environments. He has received several awards for his projects and keynotes, amongst others for a new method to design innovative events. More on www.lukaszenk.at
13:50 - 14:50
Staff Retention – An Exploration of Challenges using Drama!!
The Pillar Room
Staff Retention – An Exploration of Challenges using Drama!!
26 June at 13:50 - 14:50
Session speaker(s)
Gerry Nwimo
Take The Mike
Janet Rawson
Business Drama Consultant
Take The Mike
Janet Rawson
Business Drama Consultant
Take The Mike
Janet Rawson is a professional actor, playwright and author. She has been involved in drama-based training for over twenty-five years. Janet was one of the founders of the use theatre to tackle staffing issues within organizations including supporting training and development within the workplace.She has a wealth of experience designing training programmes for diverse organizations including Pfizer, SmithKline, Glaxo, Sony, Netflix, NHS.
Janet is passionate about the use of drama for behavioural change within organisations.
Katrina Prentice
Management Consultant
Take The Mike
Katrina Prentice
Management Consultant
Take The Mike
Katrina A Prentice, is a experienced corporate trainer with over 15 years extensive experience helping diverse organisations retain staff- British Airways, London Eye, Virgin Airways, BT plc, DHL, Barclays HSBC, CitiBank, Hilton, Royal Mail, Microsoft.Katrina has also been involved in the design and delivery of bespoke programmes and the ongoing management of learning and development within organisations.
14:10 - 15:10
Technology Tour
The Skills Clinic Campfire
14:50 - 15:10
How to use gamification to drive the key deliverables of your event
The Skills Clinic Campfire
How to use gamification to drive the key deliverables of your event
26 June at 14:50 - 15:10
Session speaker(s)
Felix Stroud Allen
Co-founder
CrowdComms
Felix Stroud Allen
Co-founder
CrowdComms
Felix co-founded CrowdComms in 2011 with the intent of providing a game changing event experience for delegates through the intelligent adoption of technology. Since then CrowdComms has built a reputation of delivering amazing tech along with best in class service and support, which was recognised at the Event Technology awards with CrowdComms winning the Best Event App award.
15:10 - 16:10
How do we network?
The Pillar Room
How do we network?
26 June at 15:10 - 16:10
Session speaker(s)
Elizabeth Stokoe
Professor of Social Interaction
Loughborough University
Elizabeth Stokoe
Professor of Social Interaction
Loughborough University
Elizabeth Stokoe is Professor of Social Interaction in the School of Social Sciences at Loughborough University; Professor II at University of South-Eastern Norway, and an Industry Fellow at Typeform. She uses conversation analysis to understand how talk works - from first dates to medical communication and from sales encounters to hostage negotiation. Outside the university, she runs workshops with doctors, mediators, salespeople, police and other professionals using her research-based communication training method called the "Conversation Analytic Role-play Method". She is a WIRED Innovation Fellow and her research and biography were featured on the BBC Radio 4’s The Life Scientific. In addition to publishing over 120 scientific papers and books, she is passionate about science communication, translating the world of conversation analysis for audiences of all kinds. She has given TED, New Scientist, Google and Royal Institution lectures, and performed at Latitude Festival (in the Wellcome Trust/British Psychological Society stage) and Cheltenham Science Festivals. Her book, Talk: The Science of Conversation, is published by Little, Brown (2018).
Emma Boynton
Head of Sales & Marketing
Imago Venues
Emma Boynton
Head of Sales & Marketing
Imago Venues
Emma has over 20 years' experience in the events services sector having served as Conference Sales Manager for Linton Lodge Hotel and Business Development Manager for 5 MacDonald Hotel properties, before joining Imago in 2002. Emma also served as a Director and then Chairman of the Board of Directors for Venuemasters (now known as Academic Venue Solutions) between 2008 - 2010. Emma heads up a team of twenty sales office staff covering Business Development, Revenue Management, Marketing, Enquiry handlers and Reservations teams. Emma is responsible for generating all sales income from meetings, conferencing and events for the Imago Venues portfolio.
Magnus Hamann
Loughborough University
Magnus Hamann
Loughborough University
Magnus GT Hamann has a postdoctoral position at Loughborough University. He has a PhD in interaction research and uses conversation analysis to investigate the underlying systematics of every-day and professional interaction. He has been working with themes such as "interaction with brain damage", "communication about cancer", "adapting business practices to virtual meeting rooms", "Using slideware in teaching", and "human-object/machine interaction". In addition, he has given more than 100+ public lectures about language, culture, perception and the brain, and in his Danish education-consultancy, he has developed solutions for the Danish Ministry of Education.
15:10 - 16:10
Gamification – technology for designing fun team-building activities
The Meetings Design Lab
Gamification – technology for designing fun team-building activities
26 June at 15:10 - 16:10
Session speaker(s)
Albert Roca
CEO
MooveTeam
Albert Roca
CEO
MooveTeam
Albert have been a leader in information technology sales and sales management with a focus on the mission critical environments and international marketplace. As a co-founder and CEO at MooveTeam, he manages all aspects of sales and marketing of MooveTeam international sales and expansion. Under his leadership, MooveTeam international business has consistently earned recognition and awards for performance and profitability achievements.Additionally, he manages Sales Consulting and Business Development, and lead other companies strategies and customer satisfaction programs. His responsibilities include ensuring MooveTeam products meet the needs of the market by working closely with customer advisory boards and the company’s Development organization.
He is good on PR and in find the right solutions for the problems that arise on negotiations and international deals. And loves high tech products and finding the way to implement them into his daily business.
James Carruthers
Managing Director
Cluego LTD and Fradley Croft Corporate Events LTD
James Carruthers
Managing Director
Cluego LTD and Fradley Croft Corporate Events LTD
James CarruthersManaging Director for Cluego LTD and Fradley Croft Corporate Events LTD with over 20 years’ experience in the team building and corporate events industry.
James launched Cluego LTD in 2014 as dedicated tech based events company specialising in corporate experiences through a partnership with Moove utilising the Moove suite of apps.
With the use of technology and gamification Cluego serve clients throughout the globe looking to experience everything from team building days to onboarding, induction courses and school education programs.
15:10 - 16:10
No Budget Left!!
Olympia Grand Room
No Budget Left!!
26 June at 15:10 - 16:10
Session speaker(s)
Leo Platt
Managing Director
Leopold Marketing
Leo Platt
Managing Director
Leopold Marketing
Leo has over 20 years first-hand experience in marketing and communications and from a grass roots level has developed into an award-winning company director. Leo holds a CIM post graduate diploma in Marketing as well as a BSc (Hons) in Event Management. Prior to founding Leopold Marketing, Leo held the position of Managing Director at one of the world’s largest event management agencies. During his career Leo has overseen the delivery of a complete range of high-profile campaigns for a broad spectrum of clients. Leo is a dynamic, resourceful and professional director that understands the unique needs of each client and has the tenacity to ensure the very best results.
15:10 - 15:30
Using an event app to get ROI
The Skills Clinic Campfire
Using an event app to get ROI
26 June at 15:10 - 15:30
Session speaker(s)
Sean Barnard
Managing Director
Cube-i Ltd
Sean Barnard
Managing Director
Cube-i Ltd
Sean first started in the conference and events industry back in 1994 as a technician for one of the first wired interactive keypad voting systems. From there he moved into new media where he specialised as a graphics operator as a PowerPoint specialist and also produced regular CD-ROM projects for pharmaceutical companies to use as sales aids.After freelancing for a few years, Sean joined a multi-media production agency as a conference producer and production manager in addition to graphics operator working on conferences and roadshows for a variety of clients in multi-industries.
In 2006, Sean returned to freelancing specialising in PowerPoint design and, taking the knowledge from his early days decided to expand back into the world of interactive technology for events using keypads.
Realising that keypads weren’t providing all the answers to audience engagement, Sean spent time working with clients and developed an audience response system that can be tailored to all audiences and all industries to create the best return.
Having spent many hours as a freelancer based in a bedroom office, Sean now runs Cube-i with 9 employees specialising in audience response systems and, as a software writer continues to look at new ways to support clients to create innovative ways to continually evolve audience engagement.
15:10 - 16:10
Great Leadership
The Skills Clinic
Great Leadership
26 June at 15:10 - 16:10
Session speaker(s)
John Martinez
CEO and Founder
Shocklogic
John Martinez
CEO and Founder
Shocklogic
John has over 30 years experience in the events industry as a PCO and technology specialist. He spent the first 14 years of his career as a PCO, before founding Shocklogic in 1997, where he now leads an international team to deliver event management technology. Thanks to his experience as a PCO, he understands from inside-out the opportunities and challenges that any membership-based organisation may face. As well as being an ICCA member for 26 years, he has also been on the ICCA board of directors, and a technology faculty member for the IAPCO seminars for 10 years. John has a PHD in Quantum Physics from MIT and has previously been named as one of the "Top 100 Movers & Shakers in Events" by Eventbrite.
15:30 - 16:30
Let's Play a Game
The Skills Clinic Campfire
15:50 - 16:10
Get organised! The ultimate guide to free tech tools for your events
The Skills Clinic Campfire
Get organised! The ultimate guide to free tech tools for your events
26 June at 15:50 - 16:10
Session speaker(s)
Pritesh Mawdia
Head of Technical Support & Development
Shocklogic
Pritesh Mawdia
Head of Technical Support & Development
Shocklogic
Pritesh has over 11 years of experience in the events industry, and worked on hundreds of events. He is the Technical Support Manager and Account Manager at Shocklogic, and is one of the original employees of the company. Pritesh leads his team to continuously find the best solutions for event organisers, and strives to make an impact in the industry through technology.
16:15 - 17:00
Event Professionals can change the World!
The Skills Clinic
09:50 - 10:50
Opening Keynote - Oppression and liberation in the Digital Age
The Pillar Room
Opening Keynote - Oppression and liberation in the Digital Age
27 June at 09:50 - 10:50
Session speaker(s)
Carl Miller
Carl Miller
09:50 - 10:50
Moving beyond Q&A
The Meetings Design Lab
Moving beyond Q&A
27 June at 09:50 - 10:50
Session speaker(s)
Maarten Vanneste
CEO
Meeting Design Institute
Maarten Vanneste
CEO
Meeting Design Institute
Maarten Vanneste has been active in the industry since 1982. His background is Meeting Design, Production, AV and Technology. As the author of ‘Meeting Architecture, a manifesto’ (2008) he was the founder of a movement developing education for the disciplines around meeting design.In 2011, in Orlando, Florida, he was the recipient of the MPI Rise Award for Industry Leadership. He is a CMM and a CMA.
As founding member of the Meeting Design Institute in 2006 he has always been on the frontline of innovation in Meeting
Tim Ferguson
CEO
Audience
Tim Ferguson
CEO
Audience
A communication strategist, facilitator, meeting designer and presenter coach, Tim brings multiple stakeholders together to define communication objectives, establish clear messages, and align on priorities. Teams who work with Tim value the energy and passion he brings to every projectAs a presenter coach, Tim has developed practical techniques that are straightforward and effective. Presenters discover they can always elevate their performance and expand their comfort zone, no matter where their starting point may be.
Tim has extensive experience in the pharmaceutical industry, as well as in financial and professional services. He resides in Lausanne, Switzerland, where he is leading the expansion of Audience into the European and Asian markets.
09:50 - 10:50
The importance of Event Marketing
Olympia Grand Room
The importance of Event Marketing
27 June at 09:50 - 10:50
Session speaker(s)
Richard Waddington
Chair
EMA - Event Marketing Association
Richard Waddington
Chair
EMA - Event Marketing Association
Having started a career in Hotel Management in the Midlands Richard moved to London in 1980 forging his career in the city running events and hospitality at the Stock Exchange prior to moving to SG Warburgs (now part of UBS) In 1990 he opened Spencer House for Lord Rothschild and then launched his own agency First Protocol in ’96 - exited in 2012 through a MBO. Richard founded EMA in 2013 with a number of senior corporate contacts to create a network and voice for the corporate event planner. The association has grown over the years to become the recognised national association exclusively for in-house corporate event professionals with Richard representing our voice at the table of the BVEP – the national body for all industry related associations. Richard is an active investor and mentor across the events industry and holds a number of Non Exec Directorships as well as being a sort after speaker at key industry events.
09:50 - 10:50
The Great Outdoors - How nature can enhance delegate experiences
The Skills Clinic
The Great Outdoors - How nature can enhance delegate experiences
27 June at 09:50 - 10:50
Session speaker(s)
Danielle Bounds
Sales Director
ICC Wales
Danielle Bounds
Sales Director
ICC Wales
09:50 - 10:10
Demystifying Business Networking - Where, How and When to Start Networking
The Skills Clinic Campfire
Demystifying Business Networking - Where, How and When to Start Networking
27 June at 09:50 - 10:10
Session speaker(s)
Adam Fillary
Business Networking Evangelist
Vizzme
Adam Fillary
Business Networking Evangelist
Vizzme
Connecting people and building meaningful relationships is core to Adam's philosophy. Whilst recognising the value of technology, it's still his humanistic approach driving the ambition he has in the startup world.
10:10 - 10:30
Strategic Approach to Sponsorship
The Skills Clinic Campfire
10:30 - 10:50
Beyond the slide deck
The Skills Clinic Campfire
Beyond the slide deck
27 June at 10:30 - 10:50
Session speaker(s)
Kursha Woodgate
Global Brand and Communications Director
Slido
Kursha Woodgate
Global Brand and Communications Director
Slido
Kursha Woodgate is global Brand and Communications Director at Slido, an award-winning Q&A and polling platform for live events. With a career in communications spanning more than 20 years, Kursha has been a trade journalist, PR agency Account Director, Marcomms Director and Managing Director of her multi award-winning consultancy, Mexia Communications, which she grew and managed for almost 12 years. Through her consultancy work, Kursha has crafted and delivered numerous award-winning PR and marketing campaigns. She has worked with a wide range of technology companies, world-class venues, including Somerset House, Twickenham Experience and The Royal College of Physicians, a number of international tourism bodies and more. A CIM qualified marketer, trained interpreter and full CIPR member, Kursha speaks French, Spanish and Italian, holds a black belt in Shotokan Karate and is a qualified yoga instructor.
10:50 - 11:10
Bland to beautiful - a sustainable transformation
The Skills Clinic Campfire
11:10 - 11:30
Networking Tools & Concepts for events
The Skills Clinic Campfire
Networking Tools & Concepts for events
27 June at 11:10 - 11:30
Session speaker(s)
Matthijs Otto
CEO
NetworkTables
Matthijs Otto
CEO
NetworkTables
Matthijs Otto (29) is the founder of NetworkTables, a very easy online tool designed with event organizers, that helps event attendees meet the right people and make networking more efficient. He is known for his creative mind and hands on mentality to turn challenges into opportunitiesMatthijs has become an expert in event matchmaking as NetworkTables has helped more than 250+ events improve their ROI by giving event managers plug and play tools to facilitate roundtables, one-on-one meetings and workshops. 5 years ago he saw that event attendees were not interested in complicated processes, like downloading event apps, instead he saw a demand for an effortless 1-step solutions that would have a huge impact for events. Within a short time, Matthijs built NetworkTables without any external funding. NetworkTables developed rapidly since the start of 2015 and it now has a 30% quarterly growth and happy customers in more than 39 countries. NetworkTables won 3 major industry awards in the last 2 years.
Matthijs is committed to getting things done. He is passionate about adding value and solving problems that event managers face and he is driven to bring the right people together and make networking more efficient.
11:10 - 11:30
Going Immersive
The Skills Clinic Campfire
Going Immersive
27 June at 11:10 - 11:30
Session speaker(s)
Jeremy Shakerley
Managing Director
UKSV
Jeremy Shakerley
Managing Director
UKSV
Jeremy became Managing Director of the company in 2015. He has overseen UKSV grow from a small team of passionate event professionals, to a specialist event company holding live events across the globe for some of the globe’s most recognisable brands such as the AA, BT, Vodafone, IBM and more. Jeremy has spent over 30 years in the event industry which has seen him plan a wide selection of live eve
11:10 - 12:10
Technology Tour
The Skills Clinic Campfire
11:10 - 12:10
Let’s get social!
The Skills Clinic
Let’s get social!
27 June at 11:10 - 12:10
Session speaker(s)
Johnny D Martinez
Head of Marketing & Business Development
Shocklogic
Johnny D Martinez
Head of Marketing & Business Development
Shocklogic
Johnny leads the marketing and business development front at Shocklogic. He has been working with events and associations for the past 8 years, since his time as Events Coordinator at the Global Poverty Project and his role as Performance Coordinator at One World Week. He is now a seasoned contributor in several event publications and moderates regular discussions on social media such as the #EventPlannerTalks with The MICE Blog. In 2017, Johnny became part of the PCMA ‘20 in Their Twenties’ class, as well as the EN ‘30 Under Thirty’ class.
11:10 - 12:10
The Rise of Festivalization
The Meetings Design Lab
11:10 - 12:10
Working through the blurred lines
Olympia Grand Room
Working through the blurred lines
27 June at 11:10 - 12:10
Session speaker(s)
Ellie Martin Foster
Business Development Manager
Goodwood
Ellie Martin Foster
Business Development Manager
Goodwood
Ellie studied Event Management at University before joining Goodwood in 2010. She has worked in both a reactive and proactive sales role at Goodwood with a focus on the agency and third-party business. Her client base is incredibly varied working with Meetings and Events agencies, hospitality agencies, location sourcing managers and private event planners. She has been involved with the HBAA for 5 years supporting their mission to better the relationships between venues and agencies.
Kate Scully
Global Travel Manager
G4S PLC
Kate Scully
Global Travel Manager
G4S PLC
Coming from an administrative background, Kate 1st entered the world of travel & event management by building up a comprehensive travel programme for the business units of the Petrofac Group. She now manages a multimillion pound spend with a global footprint. As global category lead for Travel plus Meeting & Events at G4S Plc. The global secure solutions provider. Kate is skilled in delivering smart solutions for the business and driving key stakeholder engagement within a large company to achieve savings and control over travel related spend.
Louise Goalen
Director of Venues
Top Banana
Louise Goalen
Director of Venues
Top Banana
Louise Goalen has worked in the events industry since 1985. After 11 years working in different hotels, she joined Ashfield Meetings & Events where she spent 20 years. Her time spent on the venue side combines with more recent agency experience to bring a unique perspective to her role as Director of Venues at creative communications agency Top Banana. As Chair of the HBAA for 2 years (2017/2018), Louise is passionate about helping agencies and venues work together for the benefit of all parties. She sees building new partnerships and developing existing ones as an important element in her role at Top Banana. Louise Goalen has worked in the events industry since 1985. After 11 years working in different hotels, she joined Ashfield Meetings & Events where she spent 20 years. Her time spent on the venue side combines with more recent agency experience to bring a unique perspective to her role as Director of Venues at creative communications agency Top Banana. As Chair of the HBAA for 2 years (2017/2018), Louise is passionate about helping agencies and venues work together for the benefit of all parties. She sees building new partnerships and developing existing ones as an important element in her role at Top Banana.
Richard Bridge
Founder & CEO
Top Banana
Richard Bridge
Founder & CEO
Top Banana
As one of the co-founders of Top Banana, CEO Richard Bridge has travelled the world delivering projects for a stellar collection of well-known brands. His passion is to transform strategy into action and deliver creative solutions that create engagement and transform the organisation he works with…always working hard to push creative boundaries to create a measurable difference for his clients. His infectious energy and endless passion for this industry as well as his curiosity for future industry trends and technology is what keeps us ahead of the game.
11:10 - 12:10
Help - I don’t know where I am going!
The Pillar Room
Help - I don’t know where I am going!
27 June at 11:10 - 12:10
Session speaker(s)
Richard Lewis
CEO
What3words
Richard Lewis
CEO
What3words
After hitchhiking to Afghanistan from London, Richard had caught the travel ‘bug’. He has now spent over 35 years in hospitality, media companies and service industries. He’s visited 88 countries - working internationally for 16 years in seven of them. Senior roles include: Travel & Tourism what3words, CEO Best Western Hotels GB; CEO Beacon; MD Preferred Hotel Group EMEA; VP CNN International; CEO Whisper Hotels; CEO Landmark Hotels. He has a deep understanding of Digital Transformation and Disruptive Innovation after helping to pioneer changing travel booking patterns as COO with WorldRes in the late 1990s and, as MD, launching Clickworker’s crowdsourcing platform in the UK in 2010. Along the way, he invented a word game, launched by Hasbro as Boggle Master!
11:50 - 12:10
Content is King
The Skills Clinic Campfire
Content is King
27 June at 11:50 - 12:10
Session speaker(s)
Nick Gold
Speakers Corner
Nick Gold
Speakers Corner
With a firm belief that successful events which deliver maximum ROI for both attendees and organisers can be held anywhere, even a cow shed, Nick Gold draws on his 20+ years consulting experience working with 7,500 speakers and servicing 1,000+ events per year to address the pain-points and opportunities that exist for event professionals. With a background in the era of the first dotcom boom and bust, and then some more ‘grounded’ work life with a major FTSE100 company in IT and project management, Nick found himself in the mid-1990s looking for the opportunity to grow his own company and create something new. And so his story with Speakers Corner began. Initially a bespoke entertainment bookings agency, Nick has turned the business into a market-leading speaker bureau and consultancy working with 6,500+ speakers and servicing 1,000+ events each year, which sits at the heart of the events industry Nick also manages the business with his brother Tim, which also makes him well placed to comment on how family and business can work together! Nick is President Elect of the International Association of Speaker Bureaus (IASB) and was formerly the Chairman of the EASB (European Association of Speaker Bureaus). He has been published extensively across UK media outlets, including: The Telegraph, City AM, Huffington Post UK, GQ.com and Raconteur, and has previously spoken at events including Confex, BNC and The Business Show. Before his Speakers Corner adventure began in the mid-1990s, Nick previously worked in the energy sector at Power Costs Inc. (PCI) and Centrica, where he specialised in project management, business development, business analysis and bid tendering. A warm character who speaks with passion and authority on content, the events industry and measuring ROI, not to mention entrepreneurship, managing SME’s, creating an inclusive culture and motivating a workforce to go above and beyond, Nick inspires audience interaction with questions from the floor during his sessions and delights in sharing stories with delegates after the talk has finished.
11:50 - 12:10
Tech hacks all event organisers should know about
The Skills Clinic Campfire
Tech hacks all event organisers should know about
27 June at 11:50 - 12:10
Session speaker(s)
Tom Bennett
Business Development Manager
IET Venues
Tom Bennett
Business Development Manager
IET Venues
Tom Bennett is the Business Development Manager at IET London: Savoy Place, where he drives new business at London’s leading STEM venue. He pro-actively generates new business through promoting, managing and converting enquiries, building lasting relationships with new and existing stakeholders and oversees seamless delivery with the event operations and co-ordination teams. After graduating from the University of Kent with an impressive Event Design degree, Tom has worked in the events industry for 10 years at several of London’s unique venues. Having worked in both operational and sales roles, he has gained extensive knowledge and understanding of clients’ needs and how to engage new audiences. When he’s not generating new business for Savoy Place, he can be found on long walks with his rescued Greyhound.
12:30 - 12:50
Does PR Work?
The Skills Clinic Campfire
Does PR Work?
27 June at 12:30 - 12:50
Session speaker(s)
Lesley Whyte
Custard Communications
Lesley Whyte
Custard Communications
Lesley is an award-winning public relations and marketing communications consultant, who has worked both in-house as a senior PR manager and in various freelance and permanent agency roles before joining Custard in March 2016.Combining both consumer and business-to-business skills, her experience is multi-industry and has seen her successfully head up creative campaigns for luxury venues and numerous event and hospitality clients as well prestigious shows such as The Edible Garden Show, Blenheim Palace Flower Show and Hylands Flower Show.
At Custard Lesley is using her extensive contacts and in-depth media knowledge to deliver dynamic, results-driven campaigns that meet our clients’ strategic objectives. She is responsible for the overall steer and direction of PR plans, campaign development and media strategy for a range of clients including the Meetings Industry Association, The Meetings Show, QEII Centre, Glaziers Hall and Westminster Venue Collection.
12:30 - 13:30
Do Men have a Future in Events?
The Pillar Room
Do Men have a Future in Events?
27 June at 12:30 - 13:30
Session speaker(s)
Martin Ellis
Managing Director
Team Umbrella Limited
Martin Ellis
Managing Director
Team Umbrella Limited
Martin describes himself as a lucky man. “I work with an incredible team of events professionals who don’t understand the concept of problems; they make everything run smoothly and my life is so much easier because of them”. He is our go-to person for unusual ideas, and our go-away person when we hear some of them. His loves are rugby, food, travel and languages, although he professes to not being very good at any of them. In 2016 he completed a 300 mile charity walk for Great Ormond Street Children’s Hospital. This benefited both the charity and the office, as he was away for 10 days. Martin is also a director of the Alliance of Independent Events Agencies
12:30 - 13:30
Strategic social media recipes for the full event lifecycle
The Meetings Design Lab
Strategic social media recipes for the full event lifecycle
27 June at 12:30 - 13:30
Session speaker(s)
Miguel Neves
Founder and CEO
Social Media Chefs
Miguel Neves
Founder and CEO
Social Media Chefs
Miguel is a passionate social media advocate and experienced events professional who consults, trains and speaks on digital marketing and event technology. Miguel has focused on online engagement for the events industry since 2009 and from 2011 to 2017 he managed the IMEX Group’s social media strategy and implementation. In 2017 he created his own micro-agency dedicated to helping other organisations be social on social media. Miguel sits on the International Board of Directors of the Meeting Professionals International, he is a member of the Events Industry Council’s Industry Insights Committee and holds a master’s degree in Conference and Events Management from the University of Westminster.
12:30 - 13:30
Brief. Process. Pitch.
The Skills Clinic
Brief. Process. Pitch.
27 June at 12:30 - 13:30
Session speaker(s)
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Alice Hancock
Senior Event Manager
BEYOND
Alice Hancock
Senior Event Manager
BEYOND
Alice has been with BEYOND since 2013 and has made her mark as ‘the creative’, injecting creativity into events with brand identity and values running through each element. Also qualified in adult education, Alice delivers in-house training to staff tasked with managing events themselves.jpg "Kate Kassar")
Kate Kassar
Director
BEYOND
Kate Kassar
Director
BEYOND
Before setting up BEYOND, Kate worked as a Senior Project Manager, creating bespoke hospitality around major international sports tournaments, film premieres and music events, a highlight of which was a 6 day hospitality programme entertaining 2,500 VIPs at Madonna’s “Drowned World” Tour. From there she broadened her experience, working in sports sponsorship then running the Marketing Department for an American law firm in Mayfair. Kate set up BEYOND in 2004, an event agency specialising in project management and consultancy to deliver “intelligent events”. Project management: the “intelligent event” not only delivers a seamless project, it meets marketing objectives and hits return on investment targets. Consultancy: to help clients “DIY” (or manage their own events) with training in key areas from concept creation to post-event reconciliation. BEYOND’s name evokes the 3 parts of the company’s ethos: the level of personal service; the ambition to always coax clients out of their comfort zone and challenge their thinking; to reflect our expertise in events abroad. (We have managed projects in Central America, the United States, throughout Europe and Dubai.) BEYOND’s mission is to make agency and client work more collaboratively together as one integrated team, not as two separate entities with the same goal. BEYOND has worked for some of the biggest names in the City but works across all business sectors from corporate to charity. Before setting up BEYOND, Kate worked as a Senior Project Manager, creating bespoke hospitality around major international sports tournaments, film premieres and music events, a highlight of which was a 6 day hospitality programme entertaining 2,500 VIPs at Madonna’s “Drowned World” Tour. From there she broadened her experience, working in sports sponsorship then running the Marketing Department for an American law firm in Mayfair. Kate set up BEYOND in 2004, an event agency specialising in project management and consultancy to deliver “intelligent events”. Project management: the “intelligent event” not only delivers a seamless project, it meets marketing objectives and hits return on investment targets. Consultancy: to help clients “DIY” (or manage their own events) with training in key areas from concept creation to post-event reconciliation. BEYOND’s name evokes the 3 parts of the company’s ethos: the level of personal service; the ambition to always coax clients out of their comfort zone and challenge their thinking; to reflect our expertise in events abroad. (We have managed projects in Central America, the United States, throughout Europe and Dubai.) BEYOND’s mission is to make agency and client work more collaboratively together as one integrated team, not as two separate entities with the same goal. BEYOND has worked for some of the biggest names in the City but works across all business sectors from corporate to charity.
12:30 - 13:30
Understanding #FORO: The threat to our planet of event food wastage and how to avoid it
Olympia Grand Room
Understanding #FORO: The threat to our planet of event food wastage and how to avoid it
27 June at 12:30 - 13:30
Session speaker(s)
Alistair Turner
Managing Director
EIGHT PR & Marketing
Alistair Turner
Managing Director
EIGHT PR & Marketing
Ana Golden
Commercial Director
Olympia London
Ana Golden
Commercial Director
Olympia London
Anna Golden is Commercial Director, Olympia London. Her responsibilities are predominantly focused on maximising sales revenue for the venue. Managing the Marketing strategy in conjunction with the long term sales plan and overseeing all communications internally and externally.
Emily Girdwood
Event Manager
Barclays International
Emily Girdwood
Event Manager
Barclays International
Emily Girdwood is an experienced events professional with over 9 years’ experience in the industry. Since graduating with a BA (Hons) Events Management degree from Leeds Metropolitan University in 2011, Emily has worked in a range of roles covering production and events for private and public sector.Emily has been an Event Manager within the Barclays International events team for nearly 4 years. She works with the business to bring their content to life on a variety of different events. Also a member of ‘Team Green’, Emily works with other committee members to share best practice to help make their events more sustainable.
Jon Davies
Managing Director
Levy UK
Jon Davies
Managing Director
Levy UK
Jon’s passion for food started whilst studying at the University of York when he took on the role of kitchen porter in Café Rouge. He quickly worked his way through the culinary ranks to chef-de-partie and made the decision to pursue a long-term career in hospitality.After securing a place on the graduate scheme with Sodexho UK, Jon quickly exceled through both management and strategic research roles. The subsequent years however, proved truly formative as Jon established himself as a pre-eminent sales director in the catering industry in roles with Elior, Baxter Storey and Centerplate. This culminated in Jon being named Salesperson of the year in the 2013 Foodservice Cateys.
In 2014, Jon joined the Compass family as Levy UK’s business development director. After a period of impressive growth Jon transitioned into a leadership role as managing director of Levy Leisure before taking his current role as managing director of Levy UK.
He now takes Levy UK into an exciting period; honing sustainable practices, implanting meaningful technology to enhance the guest (and staff) experience and true culinary innovation.
12:30 - 12:50
Getting the best out of event management software doesn’t involve a computer.
The Skills Clinic Campfire
Getting the best out of event management software doesn’t involve a computer.
27 June at 12:30 - 12:50
Session speaker(s)
Dan Caroll
Operations Director
Firebird Conference Systems
Dan Caroll
Operations Director
Firebird Conference Systems
Dan is one of the co-founders of Firebird, widely known as the Abstract Specialists. Dan started Firebird to bring in the advances in technology that seemed to have bypassed the submission and review process of the events industry! Dan has been both a professional programmer and a butler at the highest level so brings together the best of both Worlds – the latest technology with a customer focused outlook, something that has been sorely missed in the industry, until now!Dan has been at the forefront of developments in the submission and review process, asking his customers to challenge their current processes to find out if they are really running their event their way or the way previous suppliers have limited them to.
“It has been liberating to show customers that they don’t have to follow all their old processes – we can show them new ways of achieving the same results, with much less effort and completely stress-free! Change is slow but inevitable and we want to be leading people at their own speed, maybe with the slightest nudge into the future!”
13:10 - 13:30
Technical Design & AV Production is Key to Audience Engagement
The Skills Clinic Campfire
Technical Design & AV Production is Key to Audience Engagement
27 June at 13:10 - 13:30
Session speaker(s)
Chris Norman
Managing Director
Visions Group
Chris Norman
Managing Director
Visions Group
Owner and Managing Director of Visions Group. Chris is an expert in the field of Technical Production and as such keeps himself up to date with the latest trends, techniques and equipment. For 20 years Chris has worked on events of a varying scale in the UK and Internationally.
13:10 - 13:50
Tech Fest: taking the online offline
The Skills Clinic Campfire
13:30 - 13:50
The Balancing Act
The Skills Clinic Campfire
The Balancing Act
27 June at 13:30 - 13:50
Session speaker(s)
Dan Elliott
National Sales Manager
Center Parcs
Dan Elliott
National Sales Manager
Center Parcs
With over ten years’ experience in the conferences and events industry, Daniel Elliott’s current role at Center Parcs confirms he is an advocate for spending time in the great outdoors to relieve stress and improve overall wellbeing, achieving balance across his personal and professional life.
13:50 - 14:50
Smarter Meetings - Behavioural science within meetings and events
Olympia Grand Room
Smarter Meetings - Behavioural science within meetings and events
27 June at 13:50 - 14:50
Session speaker(s)
Caroline Medcalf
Director of Events
NYS Meetings & Events
Caroline Medcalf
Director of Events
NYS Meetings & Events
Caroline has worked at NYS, now part of Capita Travel and Events, in the role of director of events since May 2008. She is responsible for VIP customers within the business and looking after the top-level executives across our customer base. Caroline was presented with the prestigious ‘Meetings and Event Manager of the Year’ at the industry’s 2017 People Awards. With over 20 years’ industry experience, Caroline’s previous roles include national sales manager for various four and five star hotel groups, sales director for two event management agencies and account director for key accounts, including our highly regulated pharmaceutical customers.
Jonti Dalal Small
Head of Behavioural Science
Capita Travel & Events
Jonti Dalal Small
Head of Behavioural Science
Capita Travel & Events
Jonti is a behavioural designer – an award-winning digital transformation consultant who draws on a rare combination of expertise as both a business psychologist and human-centered designer. In his current role he helps business travellers think and choose better. He designs and implements behaviour change initiatives to successfully achieve and sustain digital transformations and extract business value from behavioural insight, eg, nudge theory. He has worked with clients across local government, and in the utilities, travel and insurance sectors.
Leanne Fowler
Director of Strategic Meetings
NYS Meetings & Events
Leanne Fowler
Director of Strategic Meetings
NYS Meetings & Events
Leanne leads the business development team for strategic meetings management (SMM) at specialist meetings & events agency, NYS (part of Capita Travel and Events). Challenging the status quo, she is working with customers to deliver a refreshed SMM proposition blending people with technology, to support; a future agile workforce through virtual collaboration, maximise internal estate and bring the booking of external meeting management online as part of a wider meetings strategy. She brings a wealth of knowledge to the industry, holding a number of positions in hotels and within a Travel, Meetings & Event Management Company including; Operational Management, Team Management, Account Management and Business Development.In addition, she holds voluntary roles at the ITM as a Supplier Board Director and is a member of Europe’s, Global Business Travel Association’s Meetings Committee.
13:50 - 14:50
What's The Punch Line?
The Pillar Room
What's The Punch Line?
27 June at 13:50 - 14:50
Session speaker(s)
Josh Margo
Marketing Manager
Kenes Group
Josh Margo
Marketing Manager
Kenes Group
Josh joined Kenes Group in 2013 as a Marketing Manager, developing and implementing marketing strategies for leading international events in the medical industry. He has presented marketing, business and political strategies on over 60 Universities and at numerous conferences worldwide over the last 10 years. Before working at Kenes Group, he worked and consulted with many nonprofit organizations and startups. He focuses on leadership development, lead generation and networking strategy to maximize attendance at every event. Josh joined Kenes Group in 2013 as a Marketing Manager, developing and implementing marketing strategies for leading international events in the medical industry. He has presented marketing, business and political strategies on over 60 Universities and at numerous conferences worldwide over the last 10 years. Before working at Kenes Group, he worked and consulted with many nonprofit organizations and startups. He focuses on leadership development, lead generation and networking strategy to maximize attendance at every event.
13:50 - 14:50
Stress Prevention & Wellbeing
The Skills Clinic
Stress Prevention & Wellbeing
27 June at 13:50 - 14:50
Session speaker(s)
James Hitchen
General Manager
EMA - Event Marketing Association
James Hitchen
General Manager
EMA - Event Marketing Association
James has been in the event and hospitality industry for over 15 years. Having run his own agency for 9 years, James is now a Director of Eventwell and the General Manager of the Event Marketing Association. James has first-hand experience of the pressures we all face within the event industry. James suffers with anxiety and depression and after many years of working at a fast pace suffered burn out and had to make a number of lifestyle changes to improve his mental and physical wellbeing which includes living in recovery from substance misuse and an eating disorder. As well as keeping himself busy with EMA & Eventwell James is training to be an addictions counsellor and life coach.
13:50 - 14:50
How DMOs and CVBs are the key to creating event legacy
The Meetings Design Lab
How DMOs and CVBs are the key to creating event legacy
27 June at 13:50 - 14:50
Session speaker(s)
Aileen Crawford
Head of Conventions
Glasgow Convention Bureau
Aileen Crawford
Head of Conventions
Glasgow Convention Bureau
Aileen is Head of Conventions at the award-winning Glasgow Convention Bureau, responsible for the successful positioning of Glasgow as a conference destination for national and international association meetings.As a keen supporter of the meetings industry, Aileen is currently the lead for the Business Tourism Workstream within Glasgow’s Tourism & Visitor Plan 2023, Depute Chair of ICCA UK & Ireland and ICCA Destination Co-Chair.
For Aileen, collaboration is key, it’s all about Glasgow’s team approach, where working together, building alliances and successful partnerships benefits the client and ultimately this enhances the delegate experience.
Elif Balci Fisunoglu
ICCA Regional Director (Europe)
ICCA
Elif Balci Fisunoglu
ICCA Regional Director (Europe)
ICCA
Elif began her career in the communications field, spending 20 years in various positions in the media, advertising, meeting and hospitality industries, before being appointed as ICCA Regional Director (Europe) in January 2018.Before joining ICCA, Elif spent 15 years with the Istanbul Convention and Visitors Bureau, where she held senior sales and marketing positions before serving for over three years as General Manager. During this time, she was an extremely active contributor to the ICCA community. She has been a speaker, mentor and regular Congress attendee, chaired ICCA’s Mediterranean Chapter, and regularly participated in Client-Supplier workshops. She also played a major role in the bidding team and Local Host Committee of the 2014 ICCA Congress in Antalya, and has hands-on experience of using a wide variety of ICCA’s business tools.
Elif is currently continuing her academic career, and is writing her PhD thesis about the role strategic communications plays in building a destination’s image.
Patrick Lamont
Business Events Executive
VisitScotland
Patrick Lamont
Business Events Executive
VisitScotland
Patrick has been working in the Associations and Sectors team at VisitScotland for 3 years. Patrick has been a core member of the team which devised and is delivering Scotland’s first ever national digital marketing campaign targeted at the associations market – Legends. In October 2018 Legends won the ICCA Best Marketing Award and the campaign has continued to grow since then with increased engagement and market awareness.Legends has transformed Scotland’s attitude and perspective towards associations and has ushered in an exciting new direction of travel for VisitScotland based around a recognition of the long-term impact of associations on a host destination, and the unparalleled opportunity an association congress presents for local knowledge clusters to engage with a worldwide audience.
VisitScotland is now working with Scotland’s Innovation Centres, Universities and research hubs, not just to attract new associations to Scotland, but to provide a resource for all incoming events to be able to connect and engage with the world leading research taking place in Scotland. Not only this, VisitScotland is actively working with these centres to develop original content and stories to share and promote internationally to the associations market.
Patrick has been working on these projects at VisitScotland since 2016. Prior to joining VisitScotland Patrick had a varied career including working for a local NGO in Afghanistan on project management and bid development, was part of the team that organised the first ever TEDx Kabul in 2012, has managed in leading London restaurants and worked in hotels in Austria.
Patrick gained a 1st class MA in Management and Marketing from Heriot Watt University, and an MA in International Relations and European Politics from the University of Westminster. During his thesis work Patrick discussed the impact of ‘Nation Branding’ on destinations, and how the correct profile of publicly supported events can transform a country internally and reshape its image abroad.
14:10 - 14:30
Five Attributes of Leadership Presentations (And How to Help Your Speakers Achieve Them)
The Skills Clinic Campfire
Five Attributes of Leadership Presentations (And How to Help Your Speakers Achieve Them)
27 June at 14:10 - 14:30
Session speaker(s)
Tim Ferguson
CEO
Audience
Tim Ferguson
CEO
Audience
A communication strategist, facilitator, meeting designer and presenter coach, Tim brings multiple stakeholders together to define communication objectives, establish clear messages, and align on priorities. Teams who work with Tim value the energy and passion he brings to every projectAs a presenter coach, Tim has developed practical techniques that are straightforward and effective. Presenters discover they can always elevate their performance and expand their comfort zone, no matter where their starting point may be.
Tim has extensive experience in the pharmaceutical industry, as well as in financial and professional services. He resides in Lausanne, Switzerland, where he is leading the expansion of Audience into the European and Asian markets.
14:10 - 14:50
Turning Events into Experiences
The Skills Clinic Campfire
Turning Events into Experiences
27 June at 14:10 - 14:50
Session speaker(s)
Jon Hanlon
Head of Global Sales
Giant iTab
Jon Hanlon
Head of Global Sales
Giant iTab
Jon has worked freelance and in-house across many industries with one common feature - Helping event organisers and exhibitors transform their Events into “Experiences for Visitors”. Focusing primarily on strategic objectives, marketing, and content distribution. Jon has a wealth of experience assisting clients in making the most out of their marketing and digital investments through a wide range of innovative event technology.Currently responsible for delivering in-event solutions for a wide range of clients including Google, Facebook, Barclays, GES, PWC, SAP etc. Jon also heads up many event partnerships including The Meeting Show, Confex, Mobile World Congress, IGB Live, Fin Tech Connect and many more. These partnerships focus on a wide-range of digital transformation objectives such as App Adoption, Sponsorships, Engagement, and Sustainability.
Jon is currently Head of Global Sales at Giant iTab. Utilising his extensive clientele list and supplier relationships to manage key accounts, events, and furthering Giant iTabs global partnership network.
14:10 - 15:10
Technology Tour
The Skills Clinic Campfire
15:00 - 15:20
The Skills Clinic Campfire
The Skills Clinic Campfire
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