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Education Programme

THE PLANNER JOURNEY - THE 7 STAGES OF EVENT PLANNING

The 2019 education programme was based on the 7 stages of event planning focusing on: Sharpening Your Event Skills, Creating & Communicating the Vision, Textbook Planning, Making Your Events Memorable, Getting People There, The Bigger Picture and The Pat on the Back.

The Planner Journey covered every aspect of planning an event, to ensure no matter what level you’re at or what your job role is, everyone can feel inspired. 

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13:30
  1. Opening Keynote - The major economic and financial issues for the world and UK - and what they mean
    Olympia Conference Centre
    55 mins
    Dr Gerard Lyons is one of the country's leading economists, writer and public speaker. He is an expert on the UK and world economy, capital markets, monetary and financial policy. Gerard is economic s ...
    Gerard Lyons
    Gerard Lyons, British Economist, Writer and Public Speaker
14:30
  1. Attract, Retain and Develop Talent (Agency)
    Olympia Conference Centre
    60 mins
    What are the skills gaps in the events industry, using comprehensive reports findings for the EIB White Paper, Sarah Wright will give you some unique insights to help you as an agency attract, retain ...
    Sarah Wright
    Sarah Wright, Chair - Event Industry Board Skills
  2. Empowering Leaders through Meetings 4.0 (Association)
    Olympia Conference Centre
    60 mins
    In this interactive session we will explore together leaders needs and workplace changes required for successfully navigating (Meetings-) Industry 4.0. The session explores how the arrival of the four ...
    Christoph Raudonnat
    Christoph Raudonnat, Director of Associations - International Conference Services Ltd
  3. GDPR - Implications of Brexit (Corporate)
    Olympia Conference Centre
    60 mins
    With the UK Leaving the EU (in the coming months or years, TBC) your GDPR pains could be doubled! This is because the EU and the UK will have separate data protection regimes after Brexit. Our speaker ...
    Arvi Virdee
    Arvi Virdee, Business and GDPR Consultant for Meetings and Events - Smartec
16:00
  1. Disruption Creates Innovation (Agency)
    Olympia Conference Centre
    60 mins
    Event plannners are faced with everyday challenges and problems yet we do not spend or have time to consider the bigger picture and it's potential distruption, impacts and implications on our events. ...
    James Graham
    James Graham, CEO - Stagestruck
  2. Breaking the Compliance Code (Association)
    Olympia Conference Centre
    60 mins
    Join this panel of experts to learn more about the latest updates on Healthcare Compliance and what the effect is of the updated abpi guidelines
    Andrew Moore
    Andrew Moore, Client Partnership Director - Ashfield Meetings and Events
    Caroline MacKenzie
    Caroline MacKenzie, Director - Global Association Partners
    Mark Handforth
    Mark Handforth, Director - Healthcare Venues
  3. What the Future Holds for Business Events - discussion with the UK Government (Corporate)
    Olympia Conference Centre
    60 mins
    Hear directly from UK government on how various agencies are collaborating to ensure business events in the UK remain business as usual post-Brexit, with speakers from the Department of Digital, Cultu ...
    Giles Smith
    Giles Smith, Deputy Director for Heritage, Tourism and Cultural Diplomacy - Department of Digital, Culture, Media & Sport (DCMS)
    Kerrin MacPhie
    Kerrin MacPhie, Head of Business Events - VisitBritain/VistEngland
    Nigel Farminer
    Nigel Farminer, Head of Border Security, Visa and Identity Policy - Home Office
09:50
  1. Opening Keynote - SAS: Leadership Secrets
    The Pillar Room
    60 mins
    • The Bigger Picture
    Former SAS Commander Colin Maclachlan talks about mental resilience and overcoming challenges like ‘Operation Certain Death’ and other missions and how mindset has helped him become successful in vari ...
    Colin Maclachlan
    Colin Maclachlan
  2. Recipes for Success
    The Skills Clinic
    60 mins
    • Creating & Communicating the Vision
    How to bring your event to Life? In this interactive session we create a cookery class to find out what they key ingredients are to make your perfect recipe to help you make your events more exciting ...
    Rieke Zantinge
    Rieke Zantinge, Founder - Inspirators Factory
  3. So many technology trends, so little time!
    The Meetings Design Lab
    60 mins
    • Making Your Events Memorable
    How much can a human process in a day? There is virtual and augmented reality, artificial intelligence, robots, hybrid meetings, technology for interaction, networking and learning, and a lot more. Di ...
    Brecht Fourneau
    Brecht Fourneau, Senior Director of EMEA Marketing - Aventri
    Danny Stevens
    Danny Stevens, CEO - EventDrive
    Paul Harris
    Paul Harris, Senior Solutions Consultant - Aventri
    Thorben Grosser
    Thorben Grosser, General Manager - EventMobi
    Taylor McLoughlin
    Taylor McLoughlin, Director of Marketing - DoubleDutch
  4. Social Media Fundamentals Every #EventProf Needs to Learn
    The Skills Clinic Campfire
    20 mins
    • Sharpening Your Skills
    Let’s be real - Social media is not marketing. It is a channel. In fact, marketing is the strategic communication of your brand to ultimately incite the desired action from your target customer. In th ...
    George Wong
    George Wong, Head of Growth - PheedLoop
  5. Sustainability on trial- Who will you side with?
    Olympia Grand Room
    60 mins
    • Sharpening Your Skills
    In this dynamic & hilarious court room debate, the prosecution will present the case that it is the responsibility of clients to step up & take action to make their events more sustainable. The defens ...
    Guy Bigwood
    Guy Bigwood, Managing Director - Global Destination Sustainability Index
  6. How can Influencers Influence?
    The Skills Clinic Campfire
    20 mins
    • Textbook Planning
    How to work with Influencers as part of your social media strategy to help build your online presence to maximum impact
    Milan Thakrar
    Milan Thakrar, Business Development Manager - Historic Royal Palaces
10:30
  1. Location! Location!
    The Skills Clinic Campfire
    20 mins
    • Textbook Planning
    Location, venue and accessibility are crucial considerations when choosing the right venue for your event.  In this session, you will learn what to look for when finding the right location for yo ...
    Elizabeth Poland-Smith
    Elizabeth Poland-Smith, Business Development Manager - RIBA
  2. Bland to Beautiful - a sustainable transformation
    The Skills Clinic Campfire
    20 mins
    • The Bigger Picture
    Would you describe your business as a mouse or a monster when it comes to being sustainable? Is your sustainability strap line making a real difference to the way you and others think about your busin ...
    Chris Thompson
    Chris Thompson - The Mice Machine
    Ruth Holroyd
    Ruth Holroyd - The Mice Machine
11:10
  1. AV - The power to make or break your event
    The Skills Clinic
    60 mins
    • Textbook Planning
    Your audio visual (or AV) partner is an event organisers’s most important team member. This session will give you practical advice and tips on how to engage your AV partner from the very beginning and ...
    Phil McMichael
    Phil McMichael, Business Development Director - Blitz
  2. A Mentally Healthy Workforce
    The Pillar Room
    60 mins
    • The Bigger Picture
    Millions of days are lost through mental health sickness - The Health and Safety Executive (HSE) is pushing for mental health first aid to become law.  This session will highlight what can be don ...
    Kate Gaskin
    Kate Gaskin, Director - Right Angle Corporate Events
  3. Move those chairs
    The Meetings Design Lab
    60 mins
    • Making Your Events Memorable
    In this session, you will experience a super cool and fun format - ‘Moving chairs’ – but it will also allow you to learn about many other formats, from other planners, while we discuss best practices ...
    Maarten Vanneste
    Maarten Vanneste, CEO - Meeting Design Institute
  4. Internationalise your event - provide simultaneous interpreting. Any time. Anywhere
    The Skills Clinic Campfire
    20 mins
    • Sharpening Your Skills
    This session would really allow people that don’t feel they have a good grasp of why networking is useful or exactly how to break into it, to present their points, perspectives and questions. I’d be l ...
    Kim Ludvigsen
    Kim Ludvigsen, CEO and Founder - Interprefy
  5. What does Engagement really mean?
    Olympia Grand Room
    60 mins
    • Getting People There
    This session will explore how to design engagement strategies that create behavioural change in varying spatial contexts and how the integration of technologies such as AI and AR with traditional prod ...
    Dr James Morgan
    Dr James Morgan, Founder - Event Tech Lab
  6. Technology Tour
    The Skills Clinic Campfire
    60 mins
    • Sharpening Your Skills
    Visitors looking for a different way to quickly and effectively understand the latest technological trends in meetings and events need look no further than the Technology Tour. Created and moderated b ...
  7. Four-ward thinking: the four step approach to creating valued events
    The Skills Clinic Campfire
    20 mins
    • Textbook Planning
    The creation of impactful events starts with a great brief, but often a brief is simply a list of tactics that need to be employed. This session will teach in-house organisers

    in four steps, how to ...

11:50
  1. Develop a good marketing strategy
    The Skills Clinic Campfire
    20 mins
    • Creating & Communicating the Vision
    Is your event on track?  You have the location, the speakers, the website is online...all there is left to do is to invite the potential participants to register on your website and try to achiev ...
    Maxence Cupper
    Maxence Cupper, CEo - idweaver
12:10
  1. Vanilla is not an option.
    The Skills Clinic Campfire
    20 mins
    • Creating & Communicating the Vision
    How to reach out to current and future clients with video. Get the responses you want and keep customers engaged and loyal. Turn up your authentic self and be creative with effective video emails that ...
    Mia Butler
    Mia Butler, Director - Pistachio View
12:30
  1. The future is hybrid, are you ready?
    The Meetings Design Lab
    60 mins
    • Making Your Events Memorable
    We're now able to communicate content, engage participants and create impactful experiences both within and beyond the meeting space. This session features case studies filled with information on how ...
    Miguel Neves
    Miguel Neves, Founder and CEO - Social Media Chefs
  2. Secret Sauce of Designing (Award Winning) Experiences for Impact
    The Skills Clinic
    60 mins
    • Sharpening Your Skills
    More and more people in the meeting industry see the benefits of co-creative and visual event design, but don‘t know how to bring it to life in their daily work. Design Thinking, Sprints, Playbooks an ...
    Martijn Timmermans
    Martijn Timmermans - Storytelling Experience Designer
  3. Stakeholders - how to get them on your side
    The Pillar Room
    60 mins
    • The Bigger Picture
    Learn how do go about pitching and presenting your event concepts and strategy to senior stakeholders in a clear and cohesive way. How many of us still get nervous in front of a school teacher or poli ...
    Alison Williams
    Alison Williams, Head of Events - L'Oréal
    Cat Rainey
    Cat Rainey, Head of Internal Events, Mice and Group Travel - Travel Counsellors
    Christine Martin
    Christine Martin, Executive Director - Marketing and Customer Experience - GES
    Emma Little
    Emma Little, CEO and Founder - CrowdComms
    Robert Dunsmore
    Robert Dunsmore, Chair - Freelance Creative Director
    Sharon Madden
    Sharon Madden, Head of Events - Aecom
  4. How to find the right Venue- This Session is in partnership with HBAA
    Olympia Grand Room
    60 mins
    • Textbook Planning
    What are the key influencial factors that experts in venue finding consider when planning events? Hear from a panel of HBAA agencies to find out their best practices and tips and join the conversation ...
    Alison Makosz
    Alison Makosz, Head of Sales London - Conference Care Ltd
    Angie Mason
    Angie Mason, Chairman - Absolute Corporate Events and HBAA Chair 2019
    Graham Upton
    Graham Upton, Commercial Director - Inspirational Venues & Events
    Juliet Price
    Juliet Price, Consultant Executive Director - HBBA
    Liz Christey
    Liz Christey, Managing Director - CCD Global Events Ltd
    Michael Begley
    Michael Begley, Managing Director - venuedirectory.com
  5. Building the perfect programme
    The Skills Clinic Campfire
    20 mins
    • Textbook Planning
    Wondering how to build the perfect programme for your conference? Learn how to create the most streamlined abstract management process from submission and evaluation to publishing and distribution. Re ...
    John Martinez
    John Martinez, CEO and Founder - Shocklogic
12:50
  1. BYOD - Remote interpretation
    20 mins
    • Getting People There
    BYOD - bring your own device has become a more and more popular concept in workplaces, events and elsewhere. No surprise that traditional headsets for interpretation have been replaced by mobile apps ...
    Simona Andrijauskaitė
    Simona Andrijauskaitė, Co-Founder - Interactio
13:10
  1. Using augmented reality for team building
    20 mins
    • Making Your Events Memorable
    Discuss how augmented reality (AR) technology can help meet customer needs and increase engagement with team building activities. Examine the possible applications of AR in your company.
    Albert Roca
    Albert Roca, CEO - MooveTeam
13:30
  1. How to save on simple meetings
    20 mins
    • Sharpening Your Skills
    According to the GBTA Simple Meetings represent 50% of all corporate meetings yet most companies struggle to effectively track and drive savings in this areaDuring this session we will outline how com ...
    Ciaran Delaney
    Ciaran Delaney, CEO - Meetingsbooker
13:50
  1. Event tech - working on a budget
    20 mins
    • Sharpening Your Skills
    Who said that tech at events always has to come with a large price tag? If your event is small or new on the market, you may not have a big budget to blow on state-of-the-art event technology. Explore ...
    Thorben Grosser
    Thorben Grosser, General Manager - EventMobi
  2. Events & eSports: An Industry Opportunity
    60 mins
    • Getting People There
    eSports is one of the fastest growing industries on the planet, and is changing the face of sport and events. However, is there an opportunity for business events to take advantage of an industry whic ...
    Alistair Turner
    Alistair Turner, Managing Director - EIGHT PR & Marketing
    Debbie Neilson
    Debbie Neilson, Business Development Manager - Twickenham
  3. Three Legal Hot Buttons for Meetings Professionals
    60 mins
    • Sharpening Your Skills
    Legal developments around the globe are creating new best practices that cause companies both big and small to re-evaluate the ways in which meeting services are delivered. In this session we will exp ...
    Jenny Crewe
    Jenny Crewe, Director Healthcare Accounts - American Express Meetings & Events
  4. Staff Retention – An Exploration of Challenges using Drama!!
    60 mins
    • The Bigger Picture
    How do you retain staff to keep delivering outstanding events for clients?  Your success depends upon your team and how engaged they are with your organisation and its values!   We shal ...
    Gerry Nwimo
    Gerry Nwimo - Take The Mike
    Janet Rawson
    Janet Rawson, Business Drama Consultant - Take The Mike
    Katrina Prentice
    Katrina Prentice, Management Consultant - Take The Mike
  5. LEGO® SERIOUS PLAY® Method
    60 mins
    • Making Your Events Memorable
    If you thought LEGO was for kids, this session will change your mind. You will discover that LEGO® Serious Play® programmes are being used by companies worldwide who are looking for innovative ways to ...
    Lukas Zenk
    Lukas Zenk, Professor for Innovation and Network Research - Department of Knowledge and Communication Management at Danube University Krems, Austria
14:10
  1. Technology Tour
    60 mins
    • Sharpening Your Skills
    Visitors looking for a different way to quickly and effectively understand the latest technological trends in meetings and events need look no further than the Technology Tour. Created and moderated b ...
14:50
  1. How to use gamification to drive the key deliverables of your event
    20 mins
    • Creating & Communicating the Vision
    This session will look at the correct use of gamification within an event. We will look at a number of different event deliverables and how the many different components of gamification can be used to ...
    Felix Stroud Allen
    Felix Stroud Allen, Co-founder - CrowdComms
15:10
  1. How do we network?
    60 mins
    • Making Your Events Memorable
    There is a lot of information on psychology and self-help about how to network at events In this session, we will present findings from observational research and video/audio-recorded real-time conver ...
    Elizabeth Stockoe
    Elizabeth Stockoe, Professor of Social Interaction - Loughborough University
    Emma Boynton
    Emma Boynton, Head of Sales & Marketing - Imago Venues
    Magnus Hamann
    Magnus Hamann - Loughborough University
  2. Gamification – technology for designing fun team-building activities
    60 mins
    • Making Your Events Memorable
    Why is gamification becoming so popular at meetings and events? Join this team-building activity and discover effective and fun game-design elements that you would love to incorporate at your next eve ...
    Albert Roca
    Albert Roca, CEO - MooveTeam
    James Carruthers
    James Carruthers, Managing Director - Cluego LTD and Fradley Croft Corporate Events
  3. Great Leadership
    60 mins
    • The Bigger Picture
    There is no more work-life balance, it is all about “Life-working”. This session will remind you that you must have a clear vision, and share your passion for what you do, to motivate and inspire your ...
    John Martinez
    John Martinez, CEO and Founder - Shocklogic
  4. No Budget Left!!
    60 mins
    • Textbook Planning
    In this practical session find out tips and tools to help you overcome the budget challenges you may face when your or your clients budget gets cut or actually runs out. This session will guide you th ...
    Leo Platt
    Leo Platt, Managing Director - Leopold Marketing
  5. Using an event app to get ROI
    20 mins
    • The Pat on the Back
    A meeting is an ideal place to bring people together, we can show you how to design a meeting with an app that uses the collective knowledge of the audience to come up with solutions that can help red ...
    Sean Barnard
    Sean Barnard, Managing Director - Cube-i Ltd
15:30
  1. Let's Play a Game
    60 mins
    • Sharpening Your Skills
    Why do participants attend an event and how can we design an event that meets their expectations? Designing events is a new scientifically tested method to easily design innovative events. These newly ...
    Lukas Zenk
    Lukas Zenk, Professor for Innovation and Network Research - Department of Knowledge and Communication Management at Danube University Krems, Austria
15:50
  1. Get organised! The ultimate guide to free tech tools for your events
    20 mins
    • Getting People There
    Looking to enhance the relationship with your clients/attendees, and keep them engaged? Wondering what technology to use? Worried about money? There’s free stuff out there - so why not use it? This se ...
    Pritesh Mawdia
    Pritesh Mawdia, Head of Technical Support & Development - Shocklogic
16:15
  1. Event Professionals can change the World!
    45 mins
    • The Bigger Picture
    An opportunity to learn more about next steps towards the IEM: Institute of Event Management gearing up to be open for membership. In this session IEM Board Directors will provide an update on the out ...
09:50
  1. Moving beyond Q&A
    60 mins
    • Making Your Events Memorable

    Some meeting designers are starting to give up on speakers because speakers can’t seem to get interaction embedded in their presentations. Find out how instead of adding a Q&A at the end of th ...
    Maarten Vanneste
    Maarten Vanneste, CEO - Meeting Design Institute
    Tim Ferguson
    Tim Ferguson, CEO - Audience
  2. Demystifying Business Networking - Where, How and When to Start Networking
    20 mins
    • Sharpening Your Skills
    This session would really allow people that don’t feel they have a good grasp of why networking is useful or exactly how to break into it, to present their points, perspectives and questions. I’d be l ...
    Adam Fillary
    Adam Fillary, Business Networking Evangelist - Vizzmee
  3. Opening Keynote - Oppression and liberation in the Digital Age
    60 mins
    • The Bigger Picture
    Carl co-founded and is the Research Director of the Centre for the Analysis of Social Media at Demos. He is the author of over a dozen major reports on how the digital world is changing society, polit ...
    Carl Miller
    Carl Miller
  4. The Great Outdoors - How nature can enhance delegate experiences
    60 mins
    • Textbook Planning
    Health and wellbeing are increasingly on the agenda for event planners - work/life balance and managing stress are important not just for people working in business events but also for delegates and e ...
    Danielle Bounds
    Danielle Bounds, Sales Director - ICC Wales
  5. The importance of Event Marketing
    60 mins
    • Creating & Communicating the Vision
    With live events becoming an ever increasingly significant part of the marketing mix. This session will focus on the importance of finding/curating/using/targeting new and compelling content in order ...
    Richard Waddington
    Richard Waddington, Chair - EMA - Event Marketing Association
10:10
  1. Strategic Approach to Sponsorship
    20 mins
    • Sharpening Your Skills
    Rob Eveleigh leads a discussion on how to get the best from your relationships with industry partners.  The discussion will examine what potential sponsors need from your event, from you and how ...
    Rob Eveleigh
    Rob Eveleigh, Brightelm - Managing Director
10:30
  1. Beyond the slide deck
    20 mins
    • Textbook Planning
    Sharing our views and having a voice as consumers has become an expectation. In conferences and events, audiences are looking for greater interaction, fuelled by the rise of Ask Me Anything sessions o ...
    Kursha Woodgate
    Kursha Woodgate, Global Brand and Communications Director - Slido
10:50
  1. Bland to beautiful - a sustainable transformation
    20 mins
    • The Bigger Picture
    • Sharpening Your Skills
    Would you describe your business as a mouse or a monster when it comes to being sustainable?  Is your sustainabilty strap line making a real difference to the way you and others think about your ...
    Chris Thompson
    Chris Thompson - The Mice Machine
11:10
  1. Networking Tools & Concepts for events
    20 mins
    • Making Your Events Memorable
    "At this campfire, we will share challenges, good and bad experiences among event managers, on how you can help attendees and sponsors meeting relevant people for their business. And you will leave th ...
    Matthijs Otto
    Matthijs Otto, CEO - NetworkTables
  2. Going Immersive
    20 mins
    • Making Your Events Memorable
    What does designing an Immersive event really look like? Learn how to create that shared experience that bonds people together and keeps the group conversation going beyond the event.
    Jeremy Shakerley
    Jeremy Shakerley, Managing Director - UKSV
  3. Help - I don’t know where I am going!
    60 mins
    • The Bigger Picture
    Have you ever been lost while travelling, gone to the wrong entrance of an event, been late for a meeting, or couldn’t find a friend in a busy place?  What3words provides a precise and incredibly ...
    Richard Lewis
    Richard Lewis, Travel & Tourism Consultant - What3word
  4. Let’s get social!
    60 mins
    • Getting People There
    Learn how to boost your social media and content marketing. Hear about successful case studies, and get ideas for your own events. Understand the power of influencer marketing, and how you must surrou ...
    Johnny D Martinez
    Johnny D Martinez, Head of Marketing & Business Development - Shoclogic
  5. The Rise of Festivalization
    60 mins
    Meeting professionals see Festivals like Tomorrowland as an amazing example of success. In this session we will investigate what components and techniques make a festival successful and how we can inc ...
    Paul Gugdin
    Paul Gugdin
  6. Working through the blurred lines
    60 mins
    • Sharpening Your Skills
    Our fast-paced industry continues to adapt and change, the responsibility lines are blurring and changing the way we work together. This session will explore how clients and agencies look for new and ...
    Ellie Martin Foster
    Ellie Martin Foster, Business Development Manager - Goodwood
    Kate Scully
    Kate Scully, Global Travel Manager - G4S Plc
    Louise Goalen
    Louise Goalen, Director of Venues - Top Banana
    Richard Bridge
    Richard Bridge, Founder & CEO - Top Banana
  7. Technology Tour
    60 mins
    • Sharpening Your Skills
    Visitors looking for a different way to quickly and effectively understand the latest technological trends in meetings and events need look no further than the Technology Tour.  Created and moder ...
11:50
  1. Tech hacks all event organisers should know about
    20 mins
    • Making Your Events Memorable
    As London’s leading technology-driven venue, the team from IET London: Savoy Place, share their expert knowledge regarding the technology they think all event organisers should know about and should a ...
    Tom Bennett
    Tom Bennett, Business Development Manager - IET Venues
  2. Content is King
    20 mins
    • Creating & Communicating the Vision
    Making sure you have the right speaker for your event is crucial to the success of a conference – this session will help give you the tips and tools to make sure you engage with the speakers to get th ...
    Nick Gold
    Nick Gold - Speakers Corner
12:30
  1. Brief. Process. Pitch.
    60 mins
    • Sharpening Your Skills
    The session will give you the techniques to build a successful proposal and pitch. This interactive session where you get to work as a team on a real brief with the aim of producing of a workable conc ...
    Alice Hancock
    Alice Hancock, Senior Event Manager - BEYOND
    Kate Kassar
    Kate Kassar, Director - BEYOND
  2. Do Men have a Future in Events?
    60 mins
    • The Bigger Picture
    At a time where industry grandees are calling for women only initiatives, events, promotions and more, what is the future for men? This session will explore how the industry can attract male talent wh ...
    Martin Ellis
    Martin Ellis, Managing Director - Team Umbrella Limited
  3. Does PR Work?
    20 mins
    • Getting People There
    Find out how PR can help you get your message across for your event – learn from the experts and hear success stories of how PR can elevate the message of your event.
    Lesley Whyte
    Lesley Whyte - Custard Communications
  4. Help delegates from going hungry! #FORO
    60 mins
    • Making Your Events Memorable
    Why is food the most talked about aspect of a conference? This session will look into the Future of Food and what the emerging trends are within the events industry and help you to ensure that you nev ...
    Alistair Turner
    Alistair Turner, Managing Director - EIGHT PR & Marketing
    Ana Golden
    Ana Golden, Commercial Director - Olympia London
    Emily Girdwood
    Emily Girdwood, Event Manager - Barclays International
    Jon Davies
    Jon Davies, Managing Director - Levy UK
  5. Getting the best out of event management software doesn’t involve a computer.
    20 mins
    • Sharpening Your Skills
    Now you have contracted the most powerful and flexible software on the market, what do you do next?The answer, strangely, does not involve a computer – especially when your supplier tells you “You now ...
    Dan Carroll
    Dan Carroll, Operations Director - Firebird Conference Systems
  6. Strategic social media recipes for the full event lifecycle
    60 mins
    • Getting People There
    Using social media successfully to strategically support event communications and promotion requires meticulous planning, adequate resources and plenty of trial and error. Starting from the event's co ...
    Miguel Neves
    Miguel Neves, Founder and CEO - Social Media Chefs
13:10
  1. Tech Fest: taking the online offline
    40 mins
    • Making Your Events Memorable
    How the trend for festivalisation is taking over tech conferences, giving delegates an interactive experience both on and off screen. The Brewery, a unique and versatile venue in the heart of the city ...
    Masha Boh
    Masha Boh, Business Development Manager - The Brewery
  2. Technical Design & AV Production is Key to Audience Engagement
    20 mins
    • Making Your Events Memorable
    One of the key challenges that event organisers face is the problems that they encounter with the AV production at their event. No matter what the scale of the event is, whether the event is held in a ...
    Chris Norman
    Chris Norman, Managing Director - Visions Group
13:30
  1. The Balancing Act
    20 mins
    • The Bigger Picture
    How to achieve the ultimate work/life balance - get insight into how employers and employees alike can make this more of a priority.
    Dan Elliott
    Dan Elliott, National Sales Manager - Center Parcs
13:50
  1. What's The Punch Line?
    60 mins
    • Creating & Communicating the Vision
    Each event has a unique story however the preparation of a story is the same. Learn how to build your story and how to implement it to various outlets. We will discuss how to start a story, build a ch ...
    Josh Margo
    Josh Margo, Marketing Manager - Kenes Group
  2. Stress Prevention & Wellbeing
    60 mins
    • The Bigger Picture
    We work in a deadline driven industry and have busy day to day lives. The smallest things on a bad day can affect us and can increase our stress levels and reduce our levels of wellbeing. This session ...
    James Hitchen
    James Hitchen, General Manager - EMA - Event Marketing Association
  3. Smarter Meetings - Behavioural science within meetings and events
    60 mins
    • The Bigger Picture
    How do you make your meetings and events smarter? Packed with statistics, industry trends and practical tips, Behavioural Scientist Jonti Dalal Small leads an interactive session exploring the psychol ...
    Caroline Medcalf
    Caroline Medcalf, Director of Events - NYS Meetings & Events
    Jonti Dalal Small
    Jonti Dalal Small, Head of Behavioural Science - Capita Travel & Events
    Leanne Fowler
    Leanne Fowler, Director of Strategic Meetings - NYS Meetings & Events
  4. How DMOs and CVBs are the key to creating event legacy
    60 mins
    • The Bigger Picture
    Host destination representatives know their cities and regions best. So, when it comes to making sure your event leaves a legacy in their local community beyond hotel room occupancy, the Destination M ...
    Aileen Crawford
    Aileen Crawford, Head of Conventions - Glasgow Convention Bureau
    Elif Balci Fisunoglu
    Elif Balci Fisunoglu, ICCA Regional Director (Europe) - ICCA
    Patrick Lamont
    Patrick Lamont, Business Events Executive - VisitScotland
14:10
  1. Five Attributes of Leadership Presentations (And How to Help Your Speakers Achieve Them)
    20 mins
    • Sharpening Your Skills
    This is the latest instalment of Tim’s Think Like a Presenter Coach series where he shares ways meeting planners can help leaders present with Authenticity, Clarity, Confidence and Flexibility. As a C ...
    Tim Ferguson
    Tim Ferguson, CEO - Audience
  2. Turning Events into Experiences
    40 mins
    • Making Your Events Memorable
    Walk into a museum with ‘Do Not Touch’ signs littered throughout, and we’ll show you a dozen crying people;  walk into an experience where we encourage everyone to touch and feel, we’ll show you ...
    Jon Hanlon
    Jon Hanlon, Head of Global Sales - Giant iTab
  3. Technology Tour
    60 mins
    • Sharpening Your Skills
    Visitors looking for a different way to quickly and effectively understand the latest technological trends in meetings and events need look no further than the Technology Tour.  Created and moder ...
15:00
  1. The Skills Clinic Campfire
    20 mins
    • Sharpening Your Skills
    More details to follow

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