Charlotte Gough is the Managing Director of MCI UK's teams ' a global marketing engagement agency with offices in London, Portsmouth and now Liverpool, following the integration of Meet and Potato. The merger brings together a 40-strong team with complementary skills across strategy, creative and production, expanding MCI UK's reach and capabilities in the North. Charlotte has been part of MCI since 2007, shaping her career across a range of roles including marketing, PR, association management, business development and client services. Known for her empathetic and approachable leadership style, she brings people together with ease and has a clear instinct for getting to the heart of what clients need. Her steady, people-focused approach has played a key role in delivering successful work for brands like Ocado, Johnson & Johnson, Janssen, LinkedIn, SAP, HSBC and Adobe ' and in creating a team culture that's supportive, motivated and ambitious.